Elets Exclusive! Trends driving the shift in healthcare delivery models in India, experts say

Panel Discussion

Globally, healthcare, as a sector suffers from untreatable narrow-mindedness. And it is no different in India. Other than large hospital chains, globally renowned firms have chosen to invest in diagnostic services, pharmacy chains, ambulatory surgery and facilities, which focus on single specialty such as eye-care, dental services or even beauty. Some of these firms have even invested in firms which provide a variety of healthcare services through web relying on existing Brick and Mortar network rather than create their own.

At the Healthcare Innovation Summit, Hyderabad, eminent panelists shared their views on the ongoing trends driving the changes in the healthcare delivery and how they perceive the delivery models in the near future.

Speaking on the healthcare delivery models, Dr. B Pratap Reddy, President, Indian Medical Association of Telangana said, “India is among the very few developing countries providing best medicare to its people. 80 percent of the patients are being treated by private hospitals. With few changes in disciplines and creating new models, we can make a giant leap in healthcare delivery. We should strengthen our primary healthcare which lacks basic cities. Patients’ satisfaction and safety should be the goal of healthcare providers and they should strive for the same.”

Joining hands on the same, Dr. Naseem Majid Femcity Hospital, Hyderabad gave few insights on the doctor-patient relationship. He said, “Our basic aim is to ensure universal access to high quality treatment with safe medical practices. The clinicians should be involved in reformed designs. Doctors have a different language so has hospitals. If both of them work in coordination, that will be next level in healthcare. Universal access to good quality and better outcome are objectives of medical fraternity. Both private and public sector should work in a coherent manner to tackle menace of NCDs”

Dr. P Rashmitha, Sri Visista Super Speciality Ayurveda Hospital, Hyderabad said, “The main aim of the Ayurveda is not only to improve patient’s health but also improve the mind, body, and soul. Sr Visista Super Speciality Ayurveda Hospital is first to be accredited with NABH. WHO has recognised the Charsutra treatment. It’s a daycare procedure and at the same time cost-efficient too. We also provide Panchakarma treatment which cleanses whole body. It makes patients more healthy and confident.”

Commenting on the underlying challenges that still exists in the healthcare sector, Dr. L Fahmida Banu, Fehmi Care Hospital, Hyderabad said, “The Indian healthcare is lagging behind because of two reasons –we don’t have proper documentation, time and money for research. Electronic Medical Record (EMR) is need of the hour. This is important for two reasons-one your documentation will be perfect and you can pick up the data and analyse and produce your own papers. Moreover, documentation will help to decide standard of treatment being provided to patients.”

On the other hand, Dr. P Madan Mohan Rao, Managing Director, Hope Children Hospitals, Hyderabad shed light on the growth of the healthcare delivery. He said, “There has been tremendous progress in child care across country. Universal Immunization Programme has eradicated polio and other communicable diseases. Indian healthcare sector lacks on Research & Development (R&D) front and that’s matter of great concern. Despite having such a huge population and clinical materials, we don’t find much of our publications and journals.”

With the technological advancements taking place in the healthcare sector, Dr. Jalapathi Reddy Mandala, Managing Director, Ozone Hospitals, Hyderabad was of the opinion that, “Nowadays, doctors are reaching out to patients through telemedicine, teleradioloqy, telelCU, diqital pathology and home care services. We have robotics, navigation, nanotechnology, and, best of the best for cancer, but poor in research. Affordability is a big challenge. 40 censes are needed to start a hospital and one has to bribe at times to get the same. The Government should give subsidies and tax exemption so that medical facilities become cost-efficient.”


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