One of the fastest growing healthcare names in Delhi NCR, Park Group of Hospitals is committed to deliver high quality personalised care at Sarkari rates. Dr Ajit Gupta, Chairman, Park Group of Hospitals, talks to Shahid Akhter, ENN about his passion and perfection in healthcare
Kindly tell us about legacy and inspiration behind the launch of Park hospitals?
I started as a general practioner and flagged off with a humble clinic. I always had a vision and concern to serve the common people. Interacting with my patients and earning their satisfaction comes as a big consolation personally and professionally. We strive to be the leading health care provider, providing comprehensive quality healthcare at affordable cost. This sums up
my mission and thereby unfolding the journey onto a chain of hospitals.
Besides thirty years of experience in healthcare, over a hundred doctors, state of art health care machines, we continue to aim at taking hearth care to the next level. As of today, our facilities are spread across hospitals in West Delhi, South Delhi, Gurgaon, Faridabad and Panipat. Our latest acquisition is Fortis Lifeline in Alwar. Shortly, it will come up as 300 bedded Park Super Specialty Hospital.
How do you visualise the emergence of multi specialty hospitals and their popularity these days?
Now patients are better informed and they know, precisely, which speciality to contact and connect. To cater to this mind set, the proliferation of multi specialty hospital is obvious. Moreover multi specialties under one roof has its own advantages. The highly competent experts in various disciplines taking charge of patient care gives the double advantage of safety, peace of mind.
In multi specialty we have the edge and advantage of integrating and leveraging our combined expertise. Moreover, depending on the case, the doctors work as a cohesive team with interdisciplinary interactions which may be a combination of urologists,
nephrologists, medical and radiation oncologists and so on.
We pride in our mission to deliver state-of-the-art personalised healthcare services to people of all social and economic background and achieve highest level of patient satisfaction.
What specialty services do you offer?
Other than organ transplant, we have all the service, like IVF, opthalmology, paediatrics, cardiology, dental care, gastroenterology, physiotherapy, nephrology and urology, ENT, orthopaedics, neuro sciences, radio diagnosis, minimally invasive surgery, blood bank services, critical care, internal medicine, high end premium boutique birthing center, etc.
We have an exclusive International patient care centre to cater to the precise needs of foreign nationals. It is manned by professionals having experience and expertise in service industry. We are an ideal partner for international patients seeking a more affordable treatment away from their homes.
What are the technological advancements and latest innovations you have introduced recently?
I can endlessly talk about the latest gadgets and equipments at Park. Commitment to quality is at the heart of all services provided here. Each specialty has its own state of art centre with latest gadgets.
For the first time in Delhi NCR we have the latest equipment and technologies like Intra-Cytoplasmic Morphologically Selected Sperm Injection (IMSI) and Computer Assisted Semen Analysis (CASA). IMSI, a latest advancement in the Reproductive Medicines being introduced, Harmony, a center for Reproductive Medicine and fertility at Park Super Specialty Hospital.
These technologies will help in the selection of best embryo for implantation thus raising the pregnancy rate to newer heights and also avoid early pregnancy loss. Moreover, Budget IVF and soft protocols will make it possible for even couples of poor sections of the society to fulfill their desires of parenthood.
We will be the first in the country to introduce Laser Coronary Intervention and Remote Magnetic Navigation System (Robotic Angioplasty). Park Hospital has latest GE Innova 3100 IQ which can perform a wide range of procedures including peripheral, cardiac and neurological imaging.
Park Hospital boasts of a unique, most advanced comprehensive General as well as Laparoscopic / Minimal Invasive surgery which offers highest degree of most precise Minimal Invasive Surgery done by surgeons for the easiest recovery of patients.
Our operation theatres are state of the art, replete with laminar air flow for air-conditioning with HEPA filters imported dual dome OT lights, low flow anesthesia machines with built in ventilators and complete monitoring system. Most importantly, we are committed to continuously improving the processes and revising the standards.
What are the efforts made in providing efficient emergency services?
The average “door to balloon time” here is less than 45 min which is comparable to the best centers in the world.The hospital runs a 24 hour acute myocardial infarction intervention (Primary PCI) programme which is supported by 24 hour functional cath lab, onsite interventional cardiologist, cath lab nurse and technologist. High safety standards are adopted at the clinic with great emphasis being placed on asepsis and sterilisation.Emergencies are treated on priority.
More than 25 departments, 100 doctors, 500 paramedical support staff available round the clock. We have a fleet of equipped Cardiac Ambulances with Ventilator and other life support.
How do you offer affordable healthare to all?
End of the day I want to see my patients happy and smiling. Their wellbeing is my inspiration. Patient satisfaction is paramount and pricing is secondary. We offer angioplasty at sarkari rates. Have a look at the cancer tests, its all at Government rates. Our affordability does not compromise or overshadow the superlative quality of treatment in anyway. Consider the fact that all our hospital are NABH accredited. We are the first NABH accredited hospital in north west Delhi.
What are your future plans?
At Park, we are on our way to be reckoned as the leading, top notch, healthcare provider of North India. On the patient side, we are passionate to surpass patients’ expectations and bring about a meaningful change in the lives of people.