The National Health Authority (NHA), as part of its flagship programme Ayushman Bharat Digital Mission (ABDM), provides patients with a quicker OPD registration service using the Scan & Share functionality. In October 2022, a single hospital in New Delhi began testing the service, which has now spread to more than 200 medical facilities in 18 Indian states. More than one lakh patients have already benefited from the Scan and Share service’s ability to instantly register for OPD sessions within 75 days of its inception, saving their time and effort. One of the top states employing this option for better patient service delivery is Karnataka, followed by Delhi and Uttar Pradesh.

Patients can use this service to share their ABHA profile by simply scanning the distinctive QR Code of the partner hospital or healthcare facility with any health application of their choice (such as the ABHA App, Arogya Setu App, EkaCare, DRiefcase, Bajaj Health, or PayTM). The Hospital Management Information System (HMIS) receives the patient’s demographic information directly from their ABHA (Ayushman Bharat Health Account), such as their name, guardian’s name, age, gender, address, mobile number, etc., resulting in digital registration. After that, the patient only needs to stop by the counter to get their outpatient slip and visit the doctor.

Talking about the service, Dr. R. S. Sharma, CEO, NHA said – “Under ABDM, we’re building inter-operability and promoting ease in healthcare delivery processes. The Scan & Share functionality is one such feature that is helping thousands of patients in India on a daily basis. Our team is working closely with different hospitals across the country to implement this instant registration service. By simple inter-operability between the user’s selected application and the HMIS at participating health facilities, both the hospitals and patients are able to benefit.”

This Scan and Share functionality has made OPD registration quick, simple, and accurate. The procedure has also allowed the patient to register themselves, particularly in the event of revisits without waiting in huge lines. In addition to offering patients an immediate and tangible advantage, this encourages them to accept digital solutions for their healthcare needs.

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