Daman to Increase Market Share and Enhance Customer Care with Cognizant’s help to NHI

Cognizant, a leading provider of consulting, technology, and business process outsourcing services, announced development of the Middle East’s first online health insurance portal for National Health Insurance Company, Daman, that is the leading insurance company in that region. The National Health Insurance Company, Daman, was established on 01 May, 2006. Today it is the region’s leading health insurance company, providing comprehensive healthcare solutions to over 1,800,000 customers in the UAE via the largest network of private hospitals and pharmacies available. Through a large network of hospital and pharmacies in the UAE, it provides a comprehensive healthcare solutions. The new web portal, www.damanhealth.ae, was launched recently in Abu Dhabi and will transform the way health insurance is provided in the region.

1,800,000 customers of Daman are provided with convenience of accessing their insurance policies, records, claims and conducting their health insurance transactions online on a 24X7 basis, on the new web portal. It is a part of endeavor to provide its customers an integrated multi-channel experience while increasing its market share, of Daman. In addition, the increased process efficiencies resulting from the portal will lead to lower unit costs, thereby helping Daman augment its bottom line.

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