Mukund Malani, CTO & Co-Founder and Abhimanyu Bhosle, CEO & Co-Founder, LiveHealth

LiveHealth is a platform that delivers medical records to your mobile, connects you with your health providers and helps you better understand your medical records, write Abhimanyu Bhosle, CEO & Co-Founder and Mukund Malani, CTO & Co-Founder, for Elets News Network (ENN)

Enhancing patient care has been the primary focus in the adoption of technology by healthcare providers. Patients information and medical record is a vital documentation for communicating the patients condition across the healthcare ecosystem and organising their care. Electronic Health Record of patient has become an important aspect in this information workflow, and using Information Technology results in improving quality and efficiency of patient care.

LiveHealth introduced the technology at the right point in the healthcare ecosystem. It provides EMR solution to healthcare providers, specifically to diagnostic centres and laboratories to create and manage their patients information and medical records and to deliver them to patients and their connected healthcare providers as an EHR on a smart phone. Thus, ensuring accuracy in the digitisation of patients medical records at the first place and creating an approachable communication system around these medical records.

Prevention of medical errors is a challenge while ensuring patient safety. LiveHealth ensures best performance guarantee and accuracy with seamless interfacing of medical instruments at the diagnostic centres and auto validation of test results. Besides eliminating manual errors, interfacing improves TAT.

LiveHealth provides an EMR solution to the diagnostic centres and laboratories, using which doctors and lab technicians can create and maintain their patients medical records in customisable formats for lifetime

Quality of testing is one of the cornerstones in the diagnostic process and eventually in the quality of patient care. We, at LiveHealth, understand that and our quality control module enables the diagnostic centres to quantify and measure the quality of their testing.

Digital technology “ smart phones, tablets, and web-enabled devices have transformed our daily lives and the way we communicate. When we go to buy a car, they can pull up our entire credit report. But if we go to a hospital emergency room, they cant see our medical records. With EHRs, our health information is available whenever and wherever it is needed. Thats why we need an EHR, so that the healthcare professionals can provide us better healthcare based on our complete medical information.

Increased interoperability between EHR systems and patients mobile devices enable digital doctor patient engagement and telehealth technologies. This would be an asset for promoting health and wellness and managing chronic illnesses.

EMRs help the providers to track the data, identify patients who are due for preventive care and monitor certain trends & patterns in the patient health. Thus improving the overall quality of care delivered to the patient.

LiveHealth provides an EMR solution to the diagnostic centres and laboratories where the doctors and lab technicians can create and maintain their patients medical records in customisable formats for lifetime. Doctors can view, get notified and approve reports from anywhere via mobile app. LiveHealth also provides a EHR solution where different labs can instantly deliver patients medical records, which can be accessed by the patients and their healthcare providers via smart phones in a easy and seamless way. Labs can promote health packages, send health tips and newsletters and engage with their patients. LiveHealth enables the patients to book appointments, pay online and receive their lab reports as soon as they are processed. All this happens on a single secure cloud platform.

Today, over 85 per cent of patients associated with 200+ LiveHealth powered diagnostic centres have preferred to access their health information electronically. To date, LiveHealth has catered 6.1 million diagnostic reports (monthly 1.5 million) to around 3 lakh patients and their 30,000 Doctors

The medical reports delivered to the patients on LiveHealth platform are easy to read and have the reference ranges for test results displayed in an effective manner. Also, the biggest difference between normal reports and ours is that we enable doctors and pathologists to give a conclusion or diagnosis, which is usually not present in normal reports.

Patients can upload and store their existing digitised medical records on LiveHealth and access them via mobile. In the long run this helps them identify trends and patterns in their health.

Today, over 85 per cent of patients associated with 200+ LiveHealth powered diagnostic centres have preferred to access their health information electronically. Till date, LiveHealth has catered 6.1 million diagnostic reports (monthly 1.5 million) to around 3 lakh patients and their 30,000 Doctors.

With EHRs, patients health information is available at one place. So this may reduce time and cost on unnecessary or duplicate medical tests. EHRs enable enhanced communication between the healthcare providers around the patients health records improving overall efficiency of patient care.

Providers spend considerable amount of time doing paperwork tasks such as filling forms, processing billing requests, creating reports. EHRs can help them streamline these tasks, significantly decreasing costs and increasing practice efficiency.

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