The information and communication technology (ICT) revolution is having dramatic effects on the delivery of health services to common citizens

NIC, under the Department of Information Technology of the Government of India, is a premier Science and Technology organisation, at the forefront of the active promotion and implementation of Information and Communication Technology (ICT) solutions in the government. NIC has spearheaded the e-Governance drive in the country for the last three decades building a strong foundation for better and more transparent governance and assisting the governments endeavor to reach the unreached.


It has become common for healthcare professionals to keep a remote eye on elderly patients at home by making use of health monitoring systems, sensor networks and alert services. The medical data from patients can be stored in the cloud so that it is available to healthcare professionals in an easy manner. ICT is also being deployed to piece together the fragments of our medical history that are scattered between our local doctor, hospitals and other medical centres. ICT enabled systems are making it possible for authorities to keep track of the health status of citizens living in different parts of the country. Even people living in rural, remote and inaccessible areas can be provided quality healthcare services in a seamless manner through the use of telemedicine and other systems. When it comes to healthcare, prevention is always better than cure. The process has now started to use ICT for data collection, analysis and modelling. A host of new technologies have an important role to play in preventative medicine.
NICSI, a section 25 company under NIC, has been engaged in developing many cutting edge solutions that can bring vast improvements in the efficiency of healthcare organisations operating in the country. Some of the solutions that are having a major impact in the Indian healthcare sector are the following:

e-Hospital@NIC
This is basically a Hospital Management System. It is a workflow based ICT solution for Hospitals. It is specifically meant for the hospitals in Government Sector. It covers major functional areas like patient care, laboratory services, work flow based document/information exchange, human resource and medical records management of a Hospital. It is a patient-centric system rather than a series of add-ons to a financial system. Developed by NIC by making use of Free Open Source Software (FOSS) tools, the e-Hospital@NIC Suite conforms to HL7 Standards. It has been developed keeping in mind the requirements of healthcare service delivery in public hospitals in India. The solution has already been deployed in many hospitals in the country.

Key Features of e-Hospital@NIC
1. ISO / IEC 9126 Certified
2. Based on HDF(HL7 Development Framework)
3. Unicode(UTF-8) based Indian Multilingual Support
4. Vocabulary- ICD-9, LOINC etc.
5. Comprehensive Reporting on various customizable parameters
6. Comprehensive Role based Access control and Security
7. Embedded User Manual
8. Data Security and Privacy
9. Audit logging of transactions
10. Powerful Search facility and tracking of patient history
11. Enables data sharing across various department
12. Touch Screen Kiosk interface
13. Available on Linux as well as Windows platform

eHospital@NIC Blood Bank A web based comprehensive blood bank management Solution, the eHospital@NIC Blood Bank is geared to cover all the activities of a standard blood bank. This workflow based blood bank management system facilitates exhaustive donor registration. The screening of blood is faster and more structured.


The Key Features of eHospital@NIC Blood Bank1. Maintain and update Unique Donor Identification.
2. Track and maintain all Donor Types-Voluntary, Family and Replacement.
3. Blood Group Identification with forward grouping and Reverse Grouping.
4. Screening of Blood Bag with Tests like HIV (method,Result), HCV, HBsAG etc.
5. Component separation tracking of whole blood.
6. Requisition for manual as well as computer registered Patients.
7. Transfusion Reaction Detail
8. Complete Key Consumables Inventory Management.
9. Tracking Camp Detail with camp location, organizer and employee involved.
10. Stock Transfer
11. Comprehensive Reporting on various customizable parameters.
12. Comprehensive Role based Access control and Security.
13. High Level of Data Security and Privacy
14. Audit trail logging of transactions.
15. Powerful Search facility and tracking of donor history.


eHospital@NIC Telemedicine

With telemedicine healthcare professionals can provide medical aid from a distance. It is an effective solution for providing specialty healthcare in the form of improved access and reduced cost to the rural patients. It also leads to reduced professional isolation of the rural doctors. eHospital@NIC Telemedicine is a web based comprehensive telemedicine application. eHospital@NIC Telemedicine aims to extend the reach of specialised healthcare services to masses residing in remote rural areas.

Key features of eHospital@NIC Telemedicine

1. Comprehensive Electronic Health Recorder (EHR) with unique patient ID
2. Integrated VC and Web conference tool for studio and Desktop PC based consultation.
3. Email/ SMS alert for physicians and patients.
4. Structured investigation using clinical reports.
5. Digitised medical images from X-Ray, Ultrasound scanner, CT Scan, MRI etc.
6. Secured environment through encryption and hashing algorithms.
7. Based on HL7 Development Framework
8. Medical Vocabulary- ICD-9, LOINC etc.
9. Embedded User Manual
10. Comprehensive Reporting on various customizable parameters
11. Comprehensive Role based Access control and Security
12. High Level of Data Security and Privacy
13. Audit trail logging of transactions
14. Powerful Search facility and tracking of patient history

Telemedicine Module by NIC is web based telemedicine software that has been developed by making use of free open source software (FOSS) tools. The system conforms to Healthcare Standards, for managing telemedicine services for masses in remote places. It is available as Software As A Service (SaaS) under NICs Service Delivery Platform over NICNET. The vibrant video-conferencing system, developed for telemedicine, facilitates interactions between Doctor to Doctor and Doctor to patient. As the reach of NIC, NICNET and Technical Support Services has started extending up to district levels, there exists a massive scope for expanding the reach of healthcare services.


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