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eGovernment Action Plan

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The European Commission has outlined  a new eGovernment Action Plan, which foresees forty specific measures over the next five years to enable citizens and businesses to use online facilities to, for example, register a business, apply for and access social security and health benefits, enrol in a university or bid to provide goods and services for public administrations. Promoting eGovernment can help boost Europe’s competitiveness and allow public authorities to offer improved services more cost-effectively at a time of budget constraints. This is why it is a fundamental part of the Digital Agenda for Europe, which aims to increase the use of eGovernment services by citizens to 50%, and by businesses to 80% by 2015. The new Action Plan builds on experience gained with the 2006 European eGovernment Action Plan. This eGovernment Action Plan will help public authorities to use information & communication technologies to offer better services at lower cost, while making life easier and better for individual citizens and businesses in terms of improved access to public services.Specific Digital Agenda goals include to ensure that a number of key public services are available online so that entrepreneurs can set up and run a business from anywhere within the EU independently of their original location and so that citizens can more easily study, work, reside and retire anywhere within the EU.

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