Wireless/Mobile Apps

MEDSEEK sought by Norton Healthcare to rebuild its customer Website


An announcement was made by MEDSEEK, the leading provider of healthcare enterprise portal solutions and the largest not-for-profit health system in Kentucky, along with being one of the top 100 integrated health care delivery systems in the country. The announcement was regarding partnership with MEDSEEK to accelerate its eHealth ecoSystem strategy. The system’s eHealth ecoSystem initiative will begin with the implementation of MEDSEEK`s industry-leading, healthcare-specific content management system.

To more immediately and efficiently meet the increasing demands of today’s healthcare consumers, Norton will leverage SiteMaker E to manage their public-facing Web site. Integration of a robust customer relationship management solution that interactively and incrementally controls the content displayed on their Web site will further optimize the consumer experience by delivering real-time, personalized communications. Tremendous value was being observed in long term by Norton in expanding the capabilities of their ecoSystem to increasingly engage patients and their families and simultaneously reduce administrative effort. Their desire to further enhance the patient experience is one of the core reasons why the organization selected MEDSEEK. The eHealth ecoSystem offered by MEDSEEK is an environment in which all healthcare constituents, including patients, caregivers, physicians, clinicians, employees and payers co-exist in a virtual community and interact with Web-based technologies and data.


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