The European Commission has proposed a system, which provides cars in Europe with a direct contact to the emergency services. eCall is a pan-European in vehicle emergency call system which uses the European emergency number 112 in the event of an accident. The on-board eCall device transmits an emergency call to the most appropriate public service answering point (PSAP) along with certain vehicle-related data – notably the vehicle’s precise location. The system is based on the use of the single European emergency number 112, which will allow interoperability throughout the European Union (EU). The emergency call can be used either manually by the occupants of the vehicle or automatically, in the event of a serious accident, due to sensors installed in the vehicle. The system provides basic information about the crash, including the exact location of the accident scene, is communicated via this call, even when a passenger is unable to communicate. Austria, Cyprus, Finland, Germany, Greece, Italy, Lithuania, Slovenia, Sweden, Norway, Iceland and Switzerland have signed the eCall Memorandum of Understanding. The Netherlands are expected to be the next country to sign up to the eCall initiative.

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