Health Policy

Ziqitza Healthcare’s DIAL 1298 Women Helpline Resolves 38,800 Distress

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Ziqitza Healthcare’s DIAL 1298 Women Helpline Resolves 38,800 DistressMumbai based Ziqitza Healthcare that had launched DIAL 1298 Women Helpline with the support of 10 NGOs, has successfully helped more than 38,000 women in distress through its network of 80 partner NGOs.

DIAL 1298 Women Helpline offers women across socio-economic strata legal, psychological, psychiatric, trauma, medical and other kinds of counseling through its associations with a variety of women oriented NGOs. The Helpline addresses a wide range of complaints including dowry harassment, eve teasing, abuse, domestic violence, cyber crime, divorce and maintenance, sexual harassment at workplace, among others.

The helpline was initially launched with the support of 10 NGOs and now works closely with over 80 NGOs in and around Mumbai.

Naresh Jain, Managing Director, Ziqitza Health Care Limited stated, “A lot of girls and women suffering from abuse or harassment find it hard to seek help due to several reasons – fear of retaliation, social stigma, ignorance of procedures and confusion, to name a few. Dial 1298 Women Helpline has proved to be an effective ally for them to reach out and gain access to expert help to their problems.”

With this referral helpline service any woman who needs help can DIAL 1298 and it will connect to Silver Innings Foundation. The foundation will refer the caller to an NGO that will either address the issue at hand and provide counseling or negotiate with the family members to resolve the issue. In instances where the woman requires immediate assistance, then the call will be forwarded to 103 Police Helpline.

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