i2iTeleSolutions Believes in Platform- Based Approach to Healthcare

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Mr Sham Banerji

Sham Banerji 
CEO, i2iTeleSolutions

Leveraging online technology is the only way to address the problems of geographical separation, says Sham Banerji, CEO, i2iTeleSolutions to Elets News Network (ENN)

Mission of i2iTeleSolutions is ‘Making Geography History… for Healthcare’. What does it mean?

One of the biggest problems facing healthcare delivery is that patients, diagnostic centres and medical specialists are dispersed and often isolated geographically. This results in a huge mismatch between supply-side density of healthcare providers versus the demand-side density of patients. Access to medical diagnosis becomes very difficult. Through the use of technology and Internet connectivity, our aim is to remove this geographical barrier for diagnosis and make it a part of history.

How do you offer access to high-quality healthcare that is universal and affordable?

Quality healthcare that is accessible to all continues to be a challenge. Quality can only be established through standardised diagnostic processes, reliable 24×7 access to medical records and enhancing the skill set of the physicians through continual learning in the latest clinical practices. Cost can be drastically reduced by selecting optimal procedures and diagnostic protocols driven by awareness of the latest technologies and coupled with an enhanced skill set. We believe this requires a platform-based approach to healthcare access and delivery, maximising the use of Internet and cloud-based technologies backed by online access to second opinion and skill enhancement.

Brief us about your products i2i CONNECT and Trillium and their achievements.

Our i2i Connect platform provides solutions for patient diagnostics when there are no doctors on-site. Currently, we provide this facility to over 60 diagnostic centres in India and a few facilities in Africa. A patient with a critical injury in a remote location can be diagnosed for treatment within a few minutes by a specialist who may be thousands of miles away for followup and life- saving treatment.

Our Trillium platform is targeted at improving doctors’ diagnostic and treatment skills online, without having to leave their practice. Hundreds of obstetrics and gynaecology (OB/GYN) physicians have been trained on the Trillium platform in the past two years, to detect foetal anomalies and provide better quality treatment to the unborn. In a country where there are nearly 30 million births every year, this approach of expert screening will ensure every foetus’ right to health. Trillium also supports other domains, such as infant blindness and oral health.

What role technology does play in bringing medical professionals, specialists and healthcare service providers under one roof for better healthcare delivery?

Leveraging online technology is the only way to address the problems of geographical separation, multiple healthcare suppliers, equipment and pharma vendors and over 7 billion potential users. Internet and cloud based technologies have already transformed communication, banking, transportation and the food industries. Today, they are much more competitive and consumer oriented. Now’s the time for healthcare.

What are your plans on making telemedicine a day-to-day practice in this country?

We are partnering closely with medical specialists, diagnostic centres, pharma companies and equipment vendors in developing our solutions. It will require collaboration and team effort to effectively combine what is largely a high cost, high overhead brick and mortar model today with a blend of shared resources, easily accessed ‘patient-centric’ model of the future. That is what telemedicine is supposed to be.

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