Covid-19 Pandemic Accelerated Technology Adoption in India’s Health Sector: Abhishek Singh, MeitY

Abhishek Singh

The country’s health sector has witnessed a tremendous digitalisation over the last one and a half years, says Abhishek Singh, CEO at MyGov; President & CEO at National eGovernance Division; and MD & CEO at Digital India Corporation, the Union Ministry of Electronics and Information Technology (MeitY).

“If you look back to February 2020 when the pandemic began, we were struggling; healthcare workers, doctors and health experts were looking at medical ways to tackle the challenge. At the same time, it became very obvious that the nature of this virus is such that it requires a lot of behavioural change and communication dissemination with regard to what one should do and should not. In the second week of February, we were wondering how we communicate the pandemic situation, self-isolation, and social distancing,” he recalled as he spoke at the 2nd Elets Digital Health Conclave.


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This, Singh added led to the creation of short videos and infographics which communicated behavioural change communication.  As the chain of the viral infection beginning to expand, making people vulnerable, we again resorted to building technology. Luckily, almost everyone these days uses a phone with Bluetooth. So, we built Aarogya Setu with the Bluetooth contact tracing technology immediately by roping a group of techies and engineers from the private sector and the government, academicians from the top institutes like IIT Madras. The app was launched on the 2nd of April 2020 that helped leading the contact tracing drive for battling the Covid-19 pandemic. It saw the registration of around 50 million users in the first 10 days, and today we have almost 200 million users who are actively using this device to keep themselves safe.”

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