Sheetal Ranganathan

The quality of public healthcare is heavily dependent on the complex, geography-specific, system-driven processes and the motivation and urge of the public health caregivers, rapid implementation of telemedicine during pandemic and increased usage of new generation technology and innovations anticipated to be a change-maker, says Sheetal Ranganathan, Advisor, Innovation Cell, NHA.

Health is at a very critical juncture, with a huge and complex problem to solve for India, and at the same time with Ayushmaan Bharat and NDHM Scheme, the government has shown the intend to do the needful. The wisest way should be to embrace technology and AI. There is a huge rural and urban divide in our country where the healthcare system is accessible. AI is very important for the healthcare sector in India. There is hope for AI in India with a lot of challenges like infrastructure, data’s etc. With the current ecosystem, the healthcare workers have to be cross-skilled and upgrade in technology along with the hospital authorities. Therefore, the role of telemedicine, Artificial Intelligence, and Machine Learning how they enable clinicians, frontline workers, and healthcare organizations towards a comprehensive approach for disease management, better coordinated care plans, and help patients to manage and comply with their long-term treatment programs is most important.


Nowadays, the healthcare industry, like any other one, is influenced by digital transformation. It means that different technological tools and solutions are used to enhance the patient experience, service delivery, create new business models, and make communication more efficient. It’s not only about technology but how and for what purpose it can be implemented to help the healthcare field grow and elevate.


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