July 2012

Subsidised Emergency Service

Necessity is truly the mother of invention, says Sweta Mangal, CEO, Ziqitza Healthcare.

Those having undergone the traumatic experience of dealing with an accident or emergency health situation will easily understand how life threatening the crippled emergency service infrastructure in India can be. Today Ziquitza healthcare limited (ZHL) runs 860 ambulances all over in India and has served more than 1.6 million people.

To ensure high quality, the cardiac ambulances have life-saving equipment and medication, and are fitted with global positioning and radio systems. We do not just transport patients. We provide high quality in-transport medical care to our customers by bringing together the best technologies like GPS and stateof-the-art call centres, advanced medical devices and well trained emergency medical staff on-board.
Scaling up to increase equipment base and investment in state of the art technology are key to making a sustainable business Partnering with the Health Ministry of India through the NRHM project, ZHL now has strong presence through the 108 emergency services in Rajasthan, Punjab, Bihar and Kerala. The company, with the support of the government is now able to service the poorest of the poor at no cost to them and has successfully handled in-ambulance deliveries and medical complications with the help of trained medical staff.
Rapid growth necessitates more robust IT systems and need to invest more in state of the art call-and-dispatch centres and ambulance tracking devices.

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