The automation of healthcare processes is the main driving force behind the growth of speech recognition technology, according to a report released by Datamonitor recently. Healthcare currently represents 85% of the market for PC- and server-based speech recognition technologies. “Patient information is gradually becoming digitised in order to address issues with delivering records and test results faster,” said Aphrodite Brinsmead, analyst at Datamonitor and author of the report. “By reducing the number of illegible handwritten documents and simplifying processes, providers can eradicate errors in diagnosis.” Speech recognition is also being used for medical transcription, easing pressure on transcriptionists and allowing healthcare providers to save on staffing costs. Medical transcription is estimated to be a multi-billion dollar market and speech recognition vendors are taking advantage of this. The two leading suppliers, providing specialist solutions for the healthcare market globally are Philips and Nuance, the report says
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