Product Watch

Clinical Solutions launches web-based health tools

Clinical software specialist Clinical Solutions is launching a group of web-based tools for symptom assessment, health information and public health incident management. The new offering, branded IntefleCST, will help healthcare professionals, governments and citizens safely and consistently assess symptoms and direct them to the most appropriate level of care. From an organisational perspective, the new IntefleCST online tools aim to drive a more efficient management of resources and alleviate pressure on emergency and primary healthcare services.  Richard Craven, director at Clinical Solutions, explains, “Whether the application is utilised to streamline the symptom assessment process, or to manage a pandemic outbreak, access to credible health information via the internet will enable government and healthcare organisations to act at the right time and in the right way to health incidents. “Using our IntefleCST Health Watch tool we are already working with the Department of Health and NHS Direct in the UK to support a multi-channel National Pandemic Flu Line Service. The service will provide web and telephony based assessment, direction of care, advice and guidance and anti-viral allocation to the public in the unlikely event of an outbreak of avian flu or other public health incidents in the UK.” At a time when individuals are increasingly looking online to assesstheir symptoms and seek health information, IntefleCST offers a range of resources built on current and approved clinical content for use by healthcare organisations and the general public. Mr Craven adds, “A recent study by Microsoft[i] into health-related web-searches reveals that a third of people searching the internet for health-related issues over-estimate the severity of their ailment. We have recognised the need for accurate, reliable and trusted tools and information to help curb misuse of more expensive and over-stretched health service. IntefleCST Symptom Enquirer and IntefleCST Health Educator, deliver on-demand symptom assessment and health information to users on the web.”


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