System C Healthcare has launched a new consultancy service aimed at helping healthcare organisations meet the challenges posed by the government’s reform agenda.
Called Perigon Consulting, its focus is on improving services to patients through innovative clinical practice and associated business efficiencies. Areas of specialisation include the design and delivery of clinical assessment services, the redesign of clinical and business processes and public and employee engagement. This new service has been formed by merging Perigon Healthcare, an existing independent healthcare consulting partnership specialising in ‘future state’ healthcare development, with System C’s healthcare consulting service. This latter service is focused on deployment and change management issues associated with IT programmes. Perigon will operate as a division of System C Healthcare, and will have access to all of System C’s people and resources. Dr Ian Denley, chief utive of System C, said: “Improving patient care is at the heart of all we do at System C and the creation of Perigon is a natural extension for us. We have dozens of clinical staff designing and deploying IT systems and there is a large overlap between these services and the operational side of clinical change that Perigon specialises in.” Northern Ireland’s Department of Health, Social Services and Public Safety is an existing Perigon client. Hugh Mullen, director of performance and provider development, praised Perigon’s clinical expertise and sharp focus on delivery, and was supportive of the current move. “This new relationship with a large and wellrespected healthcare supplier will augment Perigon’s clinical innovation by providing substantial additional capacity and flexibility,” he said. The consultancy is headed by Amanda Basset and Pam Parry, specialists in the emerging field of ‘future state’ healthcare consulting. Both are ex-nurses and have worked locally and nationally at both a clinical and a managerial level. Amanda Basset was previously national project manager for the NHS Modernisation Agency; Pam Parry was a regional lead for the implementation of Choose & Book. Previous Perigon clients have included Bolton PCT; Carlisle PCT, Walsall Manor Hospitals; Selly Oak Hospital; Grantham and District Hospital; Whipps Cross Hospital NHS Trust; North Cumbria Acute Services NHS Trust; Cumbria and Lancashire Strategic Health Authority and Nuffield Hospitals. The launch of Perigon Consulting was timed to coincide with its first contract – a masterclass on designing clinical assessment services given by Perigon consultants to NHS Elect, the best practice and advice network for NHS organisations.