Inspired by Prime Minister Shri Narendra Modi’s vision of “One Nation, One Number,” ZENZO Ambulance Service has unveiled India’s most extensive ambulance network, powered by an advanced AI platform. Revolutionizing emergency healthcare in 450+ cities and towns, ZENZO promises rapid, efficient, and reliable ambulance transport services with a groundbreaking response time of under 15 minutes*.

This state-of-the-art service operates through a toll-free central control room number 1 800 102 1298, an AI-optimized backend platform, and the user-friendly ZENZO Customer app, available on iOS and Android. ZENZO’s fleet includes over 25,000 ambulances providing Basic Life Support (BLS), Advanced Life Support (ALS), and 5G Premium ICU transport, with consistent and transparent pricing across India:

• BLS Ambulance: ₹1,500 for up to 5 km
• ALS Ambulance: ₹3,500 for up to 5 km
• 5G Premium ICU Ambulance: ₹5,000 for up to 5 km
• Additional Distance: Standard rates apply.

A Unified Approach to Emergency Care

ZENZO’s AI-enabled platform ensures ambulances are GPS-tracked for live updates, optimizing efficiency and reliability. The service is designed to cater to individuals, corporates, housing societies, factories, and healthcare institutions, reinforcing the concept of “One Nation, One Number, One Pricing.”

“Twenty-two years ago, we introduced emergency life support ambulance services in Mumbai in collaboration with the London Ambulance Service. Today, as India’s largest ambulance service, we transport over 15,000 patients daily. The AI-driven ZENZO Network is a significant step towards realizing our vision of ‘One Nation, One Number, One Pricing,’” 

said Sweta Mangal, Co-founder & CEO, ZENZO Ambulance Service.

Redefining Emergency Response

With its 24/7 operations, a world-class control room, and highly skilled medical personnel, ZENZO sets a new benchmark in ambulance services. Praveen Menezes, COO of ZENZO Ambulance Service, stated, 

“Our comprehensive life support transport services ensure individuals, families, and corporates have peace of mind during medical emergencies, no matter where they are in India.”

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A Legacy of Life-Saving Innovations

Founded in 2002 by Shaffi Mather, Sweta Mangal, Naresh Jain, and Manish Sacheti, ZENZO has played a pivotal role in life-saving operations during critical events, including the 26/11 Mumbai terror attacks and the Mumbai floods of 2005. Supported by investors like Ratan Tata, Kris Gopalakrishnan, and Mukesh Ambani, ZENZO has consistently pushed boundaries in emergency healthcare.

Shaffi Mather, Founder of ZENZO Ambulance Service, reflected on the journey: 

“We launched our first life support ambulance in Mumbai with the blessings of Shri Mukesh Ambani. Today, with unwavering support from Shri Ratan Tata and Reliance Foundation, we are committed to realizing the vision of a self-sustainable life support ambulance service in India.”

Subscription Model for Comprehensive Coverage

ZENZO also offers subscription plans tailored for corporates, housing societies, and hospitals, ensuring quick and reliable access to emergency ambulance services. This model boosts employee morale, enhances productivity, and demonstrates a commitment to health and safety.

Launched in December 2024, coinciding with the birth anniversaries of Dhirubhai Ambani and Ratan Tata, ZENZO’s AI-powered network represents a bold leap toward transforming emergency care in India, reinforcing its commitment to saving lives and enhancing healthcare accessibility nationwide.

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