Govt’s eSanjeevani Free Telemedicine Service completes 70 Lakh Consultations


Union Health Ministry’s National Telemedicine Service, eSanjeevani has crossed another milestone by completing 7 million (70 lakh) consultations. Patients consult with doctors and specialists on a daily basis using the innovative digital medium to seek health services. In another significant milestone, in June it served around 12.5 lakh patients, which is the highest since the services were launched in March last year.


Currently, the National Telemedicine Service is operational in 31 states and union territories.

eSanjeevaniAB-HWC, the doctor-to-doctor telemedicine platform has been implemented at around 21,000 health and wellness centres as sGovt’s eSanjeevani Free Telemedicine Service completes 70 Lakh Consultationspokes and over 1900 hubs, which are located in district hospitals and medical colleges in around 30 states. The doctor-to-doctor telemedicine platform has served over 32 lakh patients. The Ministry of Defence too has hosted a National OPD on eSanjeevaniOPD, where over 100 veteran doctors and specialists roped in by the Ministry of Defence, serve patients across the country.

In April last year, soon after the first national lockdown, the Union Ministry of Health and Family Welfare launched eSanjeevaniOPD, owing to the ranging pandemic. eSanjeevaniOPD is a patient-to-doctor telemedicine platform and provisions health services to the public in the confines of their homes.


According to the union Home ministry, 420 Online OPDs are hosted on eSanjeevaniOPD and the platform hosts speciality and super-speciality OPDs, as well many of these speciality and super-specialty OPDs are being managed by premium hospitals like AIIMS in five states of Himachal Pradesh, Punjab, Telangana, West Bengal, Uttarakhand), King George Medical University in Lucknow, etc. From past two weeks, over 50,000 patients have been utilising eSanjeevani services and around 2000 doctors practice telemedicine on daily basis.

Last month, the Union Ministry of Health and Family Welfare with the Ministry of Electronics & IT and C-DAC in Mohali had enabled the provision of accessing eSanjeevani services through 3.75 Common Service Centres across the country free of cost, for those on the other side of the digital health divide.

In a short span of time, Govt. of India’s National Telemedicine Service has started aiding the Indian healthcare delivery system by plugging the digital health divide that exists in urban and rural India. It is also addressing the shortage of doctors and specialists at ground level while reducing the burden on secondary and tertiary level hospitals. In line with the National Digital Health Mission, eSanjeevani is also boosting the digital health ecosystem in the country, the union health ministry also said.

Leading 10 states in terms of adoption (number of consultations) of eSanjeevani are Andhra Pradesh (16,32,377), Tamil Nadu (12,66,667), Karnataka (12,19,029), Uttar Pradesh (10,33,644), Gujarat (3,03,426), Madhya Pradesh (2,82,012), Maharashtra (2,25,138), Bihar (2,23,197), Kerala (1,99,339) and Uttarakhand (1,66,827).

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