Rapid Deployment of TrakCare Yields Immediate Benefits for United Family Hospitals and Clinics in China

United Family Hospitals and Clinics (UFH), based in Beijing, China, is the operator of 12 hospitals and clinics. With plans for expanding its network of healthcare facilities throughout China, UFH needed more from a healthcare information system (HIS) than its current solution could provide. Daniel Fulton, vice president of Information Technology Services for UFH, notes that UFH was looking for a world-class HIS solution from a vendor with the experience of international best practices, and a strong local implementation and support team in China. UFH chose Web-based InterSystems TrakCare� for its match with these requirements and its ease of configuration, enabling InterSystems to supply a solution without extensive customization.


Working with InterSystems, UFH completed its first TrakCare implementation in less than four months at its Guangzhou United Clinic. “The fit was in the 70-80% range,” says Fulton, “the rest came down to configuration.”

TrakCare is supporting UFH’s rapid growth by providing advanced clinical and administrative functionality, and a shared Electronic Patient Record, within a single unified healthcare information platform. UFH is already seeing benefits at the Guangzhou United clinic. “On the billing side TrakCare is doing everything we wanted to do,” says Fulton. “We are very happy with the support for the insurance plans and with the multi-currency and multi-language support.”

TrakCare also is providing easy interoperability with other information systems through its embedded InterSystems Ensemble� integration technology. This integration capability was important for UFH to create a complete healthcare information infrastructure.


TrakCare has been integrated with Disclinc’s Alphalinc supply chain system, and CMPMedica’s MIMS online drug database. “CMPMedica provides a good local pharmaceutical dataset, which is key to preventing adverse drug reactions, and takes us to a new level in providing support systems for our clinicians,” says Fulton.

“TrakCare gives us a solid platform across our network to support us in our growth plan”

– Roberta Lipson, CEO, Chindex International

Alphalinc ensures efficient handling of medicines and other materials, which can account for up to 40 percent of a provider’s total expenses, from suppliers to pharmacists, nursing stations, emergency rooms, patient wards, and operating theaters. UFH also is integrating TrakCare with its Oracle Financials accounting system.
Roberta Lipson, CEO of Chindex International, which owns and operates UFH, notes, “We have aggressive plans for expansion of the UFH network in China and, while our previous information platform was excellent, it could not meet our increasing requirements. TrakCare gives us a solid platform across our network to support us in our growth plan.”

InterSystems TrakCare Hospital Information System Project at Military Hospital Set to Create Electronic Clinical Registry For All of Chile’s Military Personnel

Clinical and administrative modules to improve patient care and hospital management

InterSystems Corporation today announced that the new Santiago Military Hospital in Chile has started to deploy a Hospital Information System (HIS) based on the InterSystems TrakCare�, connected healthcare information system. This will enable electronic clinical files for soldiers to be made available whenever they seek attention at any of the health centers across the country that comprise the Army Health Command (Cosale) Network.

Once a patient receives attention at any of these centers, a unique electronic clinical file will be generated. The information this contains will then be made available for retri at the Santiago Military Hospital as well as all other Army primary care centers.

By opting to implement an integrated health network, the Chilean army will be able to standardize and share medical information among health professionals, as well as managing preventive medicine and health-planning programs, leading to improved quality of care.

Among the information recorded within the electronic clinical file will be: the family history, the results of examinations, procedures and episodes of care, and administered medicines. The possibility also exists to optimize processes, such as the distribution and usage of medicines, security, and the reduction of duplicate exams.

“The selection of InterSystems as the supplier of the Hospital Information System was the result of a comprehensive uation program that started with the participation of 25 companies,” explained General (ret) Aldo Cardinalli, Manager of the HIS Cosale Project. “Only five vendors participated in the bidding, and only two of them qualified technically for the final analysis. Once reviewed, it was determined that TrakCare met all the established requirements and InterSystems was awarded the project”.

The TrakCare-based Hospital Information System at the Santiago Military Hospital comprises two modules, which are completely unified and share information. The first, the Clinical Information System (CIS), groups together all the health information that supports the management of the electronic clinical file, the outpatient and inpatient episodes, as well as operating theatre and bed management. The second module supports the administration, accounting and financial management of the hospital (ERP). To deliver this, InterSystems created a strategic alliance with the Global Service Company that will provide its IconSystems software as part of the project.

To support the project implementation at the national level, InterSystems will work with STG, Chile.

“For InterSystems it is a great honor to have our software selected to be at the heart of one of the most modern hospitals in Chile. Winning this contract is recognition of our ability to offer innovative technology that makes a real difference to the quality of care delivered to patients”, stated Luis Volkweis, Country Manager, InterSystems Chile. Uday Bhaskarwar.

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