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FORTIS HOSPITAL, Mohali

FORTIS HOSPITAL, Mohali

[This article was published in the June 2008 issue of the eHEALTH Magazine (https://www.ehealthonline.org)]

Fortis Hospital, Mohali, Punjab, set on a sprawling 8.22 acres of land, is the largest Cardiac Care Hospital in the region. The hospital is a 215-bedded cardiac and multi-speciality hospital, and was the first facility of its kind in the region.

Fortis Hospital, Mohali, Punjab, set on a sprawling 8.22 acres of land, is the largest Cardiac Care Hospital in the region. The hospital is a 215-bedded cardiac and multi-speciality hospital, and was the first facility of its kind in the region.

The hospital has been designed and equipped with the latest technology, Information Technology systems, a telemedicine programme and carefully selected doctors, nurses and support staff. Bringing breakthrough technologies to the operating room, the hospital is continuously setting the highest International standards in as many as 26 Medical specialities. Taking the concept of personalised care to the next level the hospital maintains 1:1 patient to nurse ratio in ICUs and ICCUs.

The hospital, which was awarded the Best Design Award by the American Institute of Architecture in 1999, has the following facilities:

  • A Multi-speciality Medical Centre with day care facilities.
  • Out patient care to fulfill the local demand
    NABL certified path lab
  • State of the art blood bank
  • State-of-art Operation Theatres with laminar flow with shadow less lighting
  • A 24 hours Emergency Ambulance service
  • A dedicated Emergency and Trauma center
  • Mohali’s only 24hr Chemist Shop
  • Free home collection of Pathology Samples

The hospital received the US-based Joint Commission International (JCI) accreditation in the year 2001. The accreditation is considered the highest form of recognition in the health world and was conferred in recognition of Fortis Hospital Mohali’s empathetic patient care programme.

JCI, the gold standard in global healthcare standards, focuses on areas that directly impact patient care. The focus areas include: Assessment of patients, utmost care of the patients, patient and family rights, strict infection control for the safety of the patients, education and documentation.

Multispeciality Services

Fortis Hospital Mohali uses “tracer methodology” an uation method to “trace” a single patient’s experiences within a healthcare organisation to ensure utmost comfort for the patient from the time s/he registers into the hospital till s/he is discharged.

IT Backbone

Fortis Mohali has one of the biggest IT infrastructures of its kind in the country, with fibre optic as a backbone for their IT network, Dedicated Lease lines to different Fortis group hospitals. As IT infrastructure they have 15 servers for different applications, 450 Desktops, 100 printers, S8400 server based AVAYA Telephone Exchange. 10 Cisco switches for internal networking. The infrastructure is fully based on Client Server Architecture.

HIS

Fortis Mohali operates on Trak – a complete Hospital Information System (HIS) solution. This is a totally web-based system connected to centralized server. Different modules like BILLING which is used in OPD and IPD for patient billing, PHARMACY which is used for dispatching medicines and medical consumables to out patient and inpatients, INDENTING module is used by nurses for indenting medicines to the patients. DISCHARGE SUMMARY modules used for making discharge summary of patients, which is integrated with their LMS server for lab reporting. The Pathology Lab for all inpatient and out patient lab reports uses LMS. The finance module is based in Prodigious, which is completely integrated with Trak modules for all MIS and other reporting purposes.

Clinical Technologies

The hospital works regularly to put Clinical technologies into a system, which can be integrated with their HIS. They are working on RFID as technology, which can be used very effectively for clinical purposes. They plan to use mobile devices, which can be integrated with their HIS, which can facilitate doctors for online reporting. Currently doctors are using HP remote link for viewing clinical details of ICU patients.

Telemedicine is being used as a tool to cross consult between different Fortis Hospitals. They are also working on a Public Private Partnership (PPP) model and are hopeful about taking this concept ahead very aggressively in the near future.

Services

Facilities


Fortis Initiatives

Corporate Social Responsibility

  • Sarthak – Cancer support group
  • Sahayak – Dialysis support group
  • Chetna – Programme for the girl child
  • Act fast – AIDS awareness campaign
  • Out reach OPD’s
  • Golden Age Club
  • Friends of Fortis Programme
  • School Buddies

Governance through Collaboration (Hospital Committees)

  • Quality Steering Committee
  • Safety Committee
  • Infection Control Committee
  • Blood Transfusion Committee
  • Pharmacy and Therapeutics Committee
  • Code Blue Committee
  • Medical Audit And Mortality Review Committee
  • Credentialing & Privileging Committee
  • Staff Selection and Appraisal Committee
  • Staff Welfare Committee

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