July 2015

E-Hospital: Infusing Efficiency in Public Health System

Uttar Pradeshs healthcare system has taken a big leap by using Information and Communications (ICT) technology to infuse a new vigour into the government hospital network across the state. The e-Hospital project developed by the National Informatics Centre is set to take the service delivery in the state-run hospitals to a completely new level, writes Arpit Gupta of Elets News Network (ENN).

Uttar Pradesh is in the process of developing an Integrated Health Information Platform (IHIP) under the guidance of Ministry of Health and Family Welfare, Government of India. Electronic Health Record (EHR) is the key to develop IHIP. The National Informatics Centre has developed e-Hospital which is being implemented in 30 district level hospitals of the state in two phases.

In the first phase, three hospitals of Lucknow were selected for the e-Hospital project implementation. E-hospital has been functional at Ram Manohar Lohia Hospital since April 17, 2017 and at Shyama Prasad Mukherji (Civil) Hospital since May 1, 2017. The Balrampur Hospital in the state capital is also likely to start using e-Hospital very shortly.

Initially the online registration system, out-patient department, in-patient department, billing and e-blood bank modules of the e-Hospital project have been operationalised. The State has requested the Government of India to add diagnostic and clinical modules too in the software so that complete information of patient is captured in the EHR. It is expected that by the end of July 2017 all modules will be fully operational.

Apart from the three Lucknow hospitals, the process of integration of 27 hospitals of UP on e-Hospital portal has been initiated. It is expected that by the end of October 2017, these hospitals will start using e-Hospital software. The 27 hospitals of the State that have been included in the project include district hospitals of Agra, Azamgarh, Bareilly, Basti, Faizabad, Gonda, Gorakhpur, Jhansi, Mirzapur, Banda, Etawah, Moradabad and TB Sapru Hospital Allahabad, UHM Hospital-Kanpur Nagar, PL Sharma Hospital-Meerut, SBD District Hospital Saharanpur, Pt. Deen Dayal Upadhyaya District Combined Hospital-Aligarh, Pt. Malkhan Singh District Hospital- Aligarh, Manyavar Kanshi Ram Hospital-Kanpur Nagar, SSPG Division and District Hospital- Varanasi, LBS Ramnagar Hospital- Varanasi, Moti Lal Nehru District Hospital-Allahabad and LBRN Combined Hospital in Lucknow.

Alok Kumar, Secretary, Health and Family Welfare Department, and Mission Director, National Health Mission, Uttar Pradesh said that MeraAspataal, which is a unique system to capture the patient feedback, will also be linked to the hospitals which will start using the e-Hospital system. Using the MeraAspataal dash board, one can see what kind of services are being rendered by hospitals and if the patients are satisfied with the quality of services given by the hospitals.

He added that the Ram Manohar Lohia Hospital and Shyama Prasad Mukherji Hospital have been linked with MeraAspataal and very soon all hospitals will be linked to MeraAspataal.

Kumar also informed that Aadhaar number has been linked with the online registration system and now the facility of online registration is also available in RML and Civil hospitals. Separate counters have been provided for patients registered using ORS.

As mobile phones have emerged as an affordable and convenient interface between the patient and the doctor, the government has decided to facilitate booking of doctors appointments on mobile phones in around 100 state-run hospitals in Uttar Pradesh.

According to Union Minister of Law and Justice and Electronics and Information Technology Ravi Shankar Prasad, this and other facilities will soon be brought on the e-Hospital platform.

Uttar Pradesh, with the Centres help, will link 100 hospitals under the e-Hospital scheme within the next six months, he said recently.

The e-Hospital services will be made available, under which people can seek an appointment with doctors using their mobile phones. Around 100 government hospitals in the state will be brought on the platform of e-Hospital in the next six months, Prasad said.

This will prove to be a game changer as given the deep penetration of mobile phones in the state, healthcare will be easily accessible for millions of people across the state and the health delivery can be made more efficient.

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