Siemens recently has launched a Process Automation (PA) User Community page (www.siemens.co.in/pa-user) that aims to foster effective communication and knowledge-sharing between Siemens and end-users. The community provides a forum that enables PA users to network, share information and stay updated about the latest news and events related to the Process Automation.
The PA User Community is the first of its kind community in India that helps users to stay in touch with upcoming events and trade fairs, new product launches, latest marketing information, new campaigns as well as other information related to industry specific solutions.
The community has a host of clients spread across verticals such as Pharmaceuticals, Chemicals, Food & Beverages, Glass, Cement and Solar. Speaking about this new initiative, Mr. Bhaskar Mandal, Head, Industry Automation, Siemens said, The PA User community has opened up a new avenue for communication that takes us even more closer to our customer needs. This initiative reflects the maturity of our organization to open up our information channels for the benefit of the larger community. The feedback and inputs from the end user will help our quest to offer a better value proposition in the market. Further, users can also avail online service support that plays a crucial role during the production lifecycle.
In addition to product support, the community page also keeps users updated about the upcoming training events and knowledge enhancement workshops.