eHEALTH BureauDell Services and Max Healthcare have announced that Dell Services has converted the information technology infrastructure of all eight Max Healthcare facilities into a private MPLS (Multi-Protocol Label Switching) cloud running remotely from Dell Services Data Centre in Noida. This cloud infrastructure deployment makes Max Healthcare one of the most technologically advanced Healthcare chains in India with a near plug ‘n’ play capability for information technology deployment as they add more hospitals/facilities to their network. Further, the private cloud improves the availability of their healthcare information systems and analytical tools and sets the stage for the rollout of Electronic Health Records (EHR) for enhanced patient care.In September 2009, Max Healthcare and Dell Services, formerly Perot Systems, entered into a 10-year agreement valued at USD 20 Million (Over INR 90 Crore) under which Dell Services provides infrastructure management and EHR implementation to Max Healthcare. Dell Services manages all IT operations for Max Healthcare, including infrastructure management, data hosting, applications portfolio management, project management office, service desk and clinical adoption of VistA EHR system (an EHR platform developed by the U.S. Department of Veterans Affairs). Dell Services has completed the migration of the information technology infrastructure for the eight Max Healthcare hospitals to the Dell Services Data Centre in Noida. Max Healthcare’s Health Information System (HIS), which forms its business backbone as well as all other software applications are now operating on a private cloud.According to Dr Pervez Ahmed, CEO and MD Max Healthcare, “Max Healthcare is now on a private MPLS cloud running remotely from Dell Services Data Centre in Noida. As a next step, we are looking forward to rolling out electronic health records (EHR) to bring an enhanced patient care.””Today’s critical healthcare systems require resilient infrastructure to ensure that patient information is always available to clinicians. Through our partnership with an innovative healthcare delivery network like Max Healthcare we look forward to working with them to improve healthcare in India,” said Tim Olivier
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