Parkway Hospitals -Singapore

ParkwayHealth owns a total of 15 hospitals in South Asia providing 3,277 beds and the expertise of 1,500 accredited medical professionals in a wide range of specialist fields. It also operates over 45 International Patient Assistance Centres across the globe, bringing quality, integrated healthcare to patients wherever they may be.

Parkway Holdings Limited is one of the region’s leading healthcare service providers with a network of hospitals and medical centres in Asia, including Singapore, Malaysia, India and Brunei. In Singapore, the Group also includes Parkway Shenton Pte. Ltd., a major provider of primary healthcare services; Medi-Rad Associates Ltd, a leading radiology services provider; and Parkway Laboratory Services Ltd, a major provider of laboratory services.

Country No. of Beds
China ParkwayHealth Medical Centres, Shanghai 14
Vietnam ParkwayHealth Medical Centres, HCMC
Gleneagles Intan, Kuala Lumpur
Gleneagles Medical Centre,Penang
Pantai Medical Centre, Kuala Lumpur
Pantai Cheras Medical Centre, Kuala Lumpur
Pantai Klang Specialist Medical Centre, Klang
Hospital Pantai Indah, Kuala Lumpur
Hospital Pantai Putri, Ipoh
Hospital Pantai Mutiara, Penang
Hospital Pantai Ayer Keroh, Melaka
Hospital Pantai, Batu Pahat
Brunei Darussalam Gleneagles JPMC Cardiac Centre 150
India Apollo Gleneagles Hospital, Kolkata 425

Gleneagles CRC Pte. Ltd. also provides contract research services. Parkway Holdings Limited (PHL) owns Parkway Hospitals Singapore Pte. Ltd., which runs three of Singapore’s premier private healthcare providers, East Shore Hospital, Gleneagles Hospital and Mount Elizabeth Hospital. Apart from this, ParkwayHealth has clinical programmes are founded on a reputation for quality outcomes and service excellence. Over 1,500 accredited medical specialists in Heart and Vascular, Neuroscience, Oncology, Musculoskeletal, Transplant and Cellular Therapy, Women’s and Children’s, Chronic Disease Management and Surgery support these clinical programmes. These include renowned experts in their fields to provide comprehensive, integrated care. Parkway Group Healthcare (Pte. Ltd.) makes excellent use of information and communicaion technologies (ICTs) by operating over 44 International Patient Assistance Centre (IPAC), accessible via and a 24-hour hotline.

Network of Hospitals in Singapore


  • General Practitioner (GP) Services
  • Dental Services
  • Laboratory Services
  • Managed Care
  • Radiology Services
  • Dialysis Services
  • Clinical Research
  • Medical Assistance
  • Procurement Services
  • Homecare and Rehabilitation
  • Hospital Development
  • Hospital Management
  • Renal Dialysis
  • Healthcare IT
  • Hospital consultancy and management services

EAST SHORE HOSPITAL: A 157-bed private general acute care hospital with an outreach specialist centre in Eastern Singapore, providing a wide range of medical and surgical facilities. East Shore Hospital has built a loyal niche among residents in Eastern Singapore and the region for their personalised care approach, convenient location and user-friendly services. East Shore is also accredited with Joint Commission International (JCI).

GLENEAGLES HOSPITAL: A 380-bed private tertiary acute care hospital providing a wide range of medical and surgical services for the total management of patients. Gleneagles’ key strengths include its patient focus, user-friendly services, quality care, specialists’ expertise, and proven technology. Gleneagles is accredited with Joint Commission International (JCI).

MOUNT ELIZABETH HOSPITAL: A 505-bed private tertiary acute care hospital. One of the largest in the region, Mount Elizabeth Hospital has an established reputation in Asia in private healthcare. It provides a wide range of medical and surgical services and is well known for the depth of expertise of its specialists, quality care of its nurses and staff, and state-of-the-art technology. Mount Elizabeth Hospital performs the largest number of cardiac surgeries and neurosurgeries in the private sector in the region. The hospital is accredited with Joint Commission International (JCI); and is the first private hospital in Asia to win the Asian Management Award for exceptional people development and management.

The IT infrastructure

Network Infrastructure: Parkway Health’s network infrastructure consists of distributed sites consisting of the three hospitals, a day surgery centre, 11 distributed offices and four radiology clinics. These sites are linked together via Private Leased Lines with speeds varying from 64Kbps to 4 Mbps.

The network infrastructure design proposed encompassed a range of Cisco Catalyst Switches for high performance multi-layer switching at Gigabit speed in the core backbone and 10/100Mbps for the desktop and 1000Mbps for Application Servers. The Local Area Network runs on star distribution topology with Virtual network implemented. The network infrastructure is currently supporting IP, IPX, LAT and SNA traffic where the existing hospital and clinical applications are running.

Network infrastructure is also currently supporting Radiology images traffic mainly between the three main Hospitals, voice and video in some of the distributed office like Singapore Power Building. Network Security Design consists of Firewall, Intrusion Detection System and Anti virus. It also supports remote access via VPN design for Intranet Application. They also have Internet bandwidth for e-Application traffic such as surfing Internet and email application.

Parkway uses the INFINITT PACS system. They have also established teleradiology links to their Clinics in Shanghai. However they have no real EMR as of now.


  • SAP-ISH/ISH-Med from SAP for our Hospital Information System
  • Pharmacy system from Merlin
  • PYXIS medstations from Cardinal Health
  • CareVue system (for Critical care) from Philips Medical systems
  • In-house Radiology Information System (RIS)
  • T-Doc system for CSSD
  • Oracle E-Biz Suite for Financials, Materials Management, Enterprose Asset Management. Migrating from SAP to Oracle for HR and Payroll
  • Business Intelligence from Business Objects
  • Enterprise Application Integration (EAI) from

Parkway Laboratory Services Ltd (PLS) has laboratories on the premises of East Shore, Gleneagles and Mount Elizabeth hospitals, the three private hospitals owned by Parkway Group Healthcare, and a reference laboratory located in Ayer Rajah Crescent, which also houses their headquarters. They serve the needs of inpatients and outpatients at the three hospitals as well as other medical practitioners who operate within and outside the hospitals’ medical centres.

They provide laboratory services in the following disciplines.

Clinical laboratory services include:

  • Biochemistry
  • Haematology & Immunohaematology
  • Special Chemistry (Immunology, Hormone, Therapeutic Drug Monitoring)
  • Serology
  • Body Fluids, Stool & Urine Analysis
  • Microbiology

Histopathology services include:

  • Cytology
  • Histology
  • Triple Testing for Down’s Syndrome
  • Cytogenetics services include:

Prenatal Diagnosis

  • Perinatal, Paediatric and Adult Karyotyping
  • Special Tests (Fragile X, Fanconi’s Anaemia, Bloom’s Syndrome, Ataxia Telangiectasia, Fluorescent In-situ Hybridisation)
  • Oncology Karyotyping

Revolutionary cancer treatment at PCC

The Parkway Cancer Centre (PCC) in Singapore’s Mount Elizabeth Hospital gave new hope for cancer patients seeking treatment recently by being the first, and only centre in Southeast Asia to utilise TomoTheraphy technology as part of their cancer treatment programme.

Dr Lee Kim Shang, Consultant Radiation Oncologist from the Radiation Oncology Centre of PCC said that this technology is a new, revolutionary way of treating cancer as the machine “can deliver very accurate radiation into the tumour and at the same time reducing the radiation in the surrounding healthy cells…It looks like a big CT Scanner, instead of doing just scan, it also produces X-rays that are strong enough to treat cancer. It can be used to treat various cancer diseases such as lung cancer, breast cancer, head and neck cancer and spinal cord cancer is just among the list.”

Each time a patient goes under the TomoTheraphy machine for radiation, this machine will do a CT scan first. From the CT scan one can check whether it is the right position. Once it is the right position, the patient is treated. If the position is different from the day before, the machine will tell you by how much it has moved, and then position the radiation to the correct spot. That way you can know that you are treating the right spot.

Compared to conventional radiation, Tomo-Theraphy can lower the radiation exposure to healthy tissue surrounding the tumour, thus it potentially has less side effects because of targeted radiation and precise image guided


Follow and connect with us on Facebook, Twitter, LinkedIn, Elets video