We work with a belief that curing is never complete without care. Our central point of focus is our patients; and everything else is built around them, ensuring access to quality healthcare services, says Dr Rakesh Gupta, Chairman & Medical Director, Sarvodaya Hospital in conversation with Elets News Network (ENN).

What practices does Sarvodaya Hospital adopt and integrate to distinguish itself while remaining at the forefront of medical excellence?

Sarvodaya Hospital, Faridabad, has been on a continuous journey to establish patient-centric healthcare system since its inception in 1991.

A combination of latest state-of-the-art technology continuous focus on learning and development and adherence to ethical practices has enabled us to meet the expectations of the community.

For 26 years, Sarvodaya has dedicated its service to provide affordable healthcare to all sections of the society with an ever-growing focus on patient care.

We work with a belief that curing is never complete without care. Given these principles, our central point of focus is our patients. Everything else is built around to achieve maximum patient satisfaction, clinical excellence through use of the state-of-the-art technologies ” ensuring access to affordable healthcare.

Brief us about the hospitals speciality centres and departments. How have you evolved yourself into a Center of Excellence?

Sarvodaya brings to Faridabad the best of healthcare with various specialities:

• Centre for Cardiac Care
• Centre for Bone and Joint
• Centre for Neuroscience
• Centre for Dialysis and Kidney Transplant
• Centre for Cancer Care and Bone
• Marrow Transplant
• Centre for ENT and Cochlear Implant
• Centre for Liver and Stomach
• Centre for Asthma and Lungs
• Centre for Women Health
• Centre for Child Care
• Centre for Minimal Invasive Surgeries
• Institute of Laser Urological surgeries and more.

Excellent People: Ethical clinicians with a focus on accurate and high precision diagnosis thus avoiding unnecessary investigations.

Unmatched Care: Not just curing, but caring for all our patients.

State-of-the-art Technology: State-of-the-art equipment with a constant endeavour to keep abreast with the advances in the sector.

Hub for all healthcare services: Providing access to all healthcare services under one roof Apart from the super specialities, we have Sarvodaya Nursing Institute with full-time ANM & GNM courses. Nursing acts as a backbone of a healthcare system and becomes a huge advantage for the students as they get the placement opportunity after the course.

These specialities and principles of our philosophy have helped us to evolve into a Centre of Excellence in healthcare.

Tell us about latest technologies levied by the hospital for improved medical services?

Sarvodaya Hospital has adopted the best of technologies; not just for diagnosis and treatment, but also for managing its process and service delivery.

Our 100W Holmium Laser for kidney stone treatment for fatty liver diagnosis and Hemodiafiltration (HDF) for renal replacement therapy were first introduced in Faridabad by Sarvodaya Hospital. Fibroscan, Ebus, Endotoxin Removal Therapy are among few others.

Safety of patients database
We ensure safety and security of our patients database. Our investment is focused heavily on enhancing IT infrastructure and Hospital Information System (HIS).

Tell us about the hospitals tie-up plans to bring its healthcare services at national level.

Sarvodaya Hospital, Faridabad, is a government accredited hospital for Cochlear Implant program under Assistance to Disabled Person for Purchase/Fitting of Aids and Appliances (ADIP) scheme.

The Cochlear implant is a prosthetic device; a part of which is surgically implanted inside the cochlea. The implant has been beneficial for children and adults with severe to profound hearing loss and steeply sloping hearing loss ” who do not adequately benefit from hearing aids but have an intact auditory nerve.

We have also been conducting free operations for underprivileged children availing free speech therapy for 2-year-olds. Approximately, 30 children of Faridabad availed the benefit from the surgery.

Share with us your major learning, challenges, and achievements from 2017.

The year 2017 has been great, having made few accomplishments in areas like kidney transplant, bone marrow transplant and Cochlear implant programme. We also take pride in conducting the highest number of a Cochlear implant in the State, and highest Bone Marrow transplant in the city, till date.

We are in continuous dialogue with the best of minds. We have organised a national level Oncology conference. Our engagements are focused on holistic development of the community, especially on uplifting women empowerment and addressing health issues. Jug Jug Jiyo Beti (long live daughter) initiative of the hospital has been initiated on similar lines.

How do you foresee the healthcare trends in 2018?

We foresee that healthcare will be dealing more with non-communicable diseases (NCDs) due to deteriorating lifestyle. The healthcare setups and the community should collaborate more to increase focus on healthy lifestyle and raise awareness to make health screening a habit.

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