Dr Vineeth Abraham
Director, BMH

Kerala-based Baby Memorial Hospital (BMH) follows the ideology of more than care, setting it apart from other super-specialty hospitals in the State. With stress on value-based care, BMH has been able to successfully improve quality, efficiency and accountability of care, while finding ways to decrease costs and inefficiencies, says Dr Vineeth Abraham, Director, BMH, in an interview with Elets News Network (ENN).

What is the vision guiding Baby Memorial Hospital? How is it different from other super-specialty hospitals in Kerala?

The vision of Baby Memorial Hospital (BMH) is to provide affordable and accessible healthcare for all. Dr K G Alexander, Chairman and Chief Physician, started the hospital in 1987 as a tribute to his father, late K C Varghese (known as Baby), with only 52 beds. The hospital now boasts worldclass amenities, which include more than 800 beds; over 40 medical and surgical departments with focus on sub-specialisation; paramedical support system; 16 world-class operation theatres; 13 fully equipped ultramodern ICUs comprising 150 critical care beds; a well-equipped accident and trauma care unit that functions 24/7 throughout the year.

Adhering to ethical medical practices coupled with compassion, the hospital comes together as a family to provide a good ambience for recuperation. With its array of best-inclass technology, breadth of resources which comprises 300 doctors and over 2,000 nursing, paramedical and administrative staff, Baby Memorial Hospital relentlessly strives to keep up the ideology of more than care — setting it apart from other such hospitals in the region.

Please tell us about key services offered by Baby Memorial.

BMH provides holistic services to provide best outcomes and patient experiences through its nine (Centres of Excellence) and numerous other ancillary specialties and support services.

The BMH Centres of Excellence include:

â™ BMH Heart Centre offering specialised services like Cardiology, Cardio Thoracic Surgery and Cardiac Anaesthesia

â™ Institute of Neuro Sciences offering Neurology, Neuro Surgery and Interventional Neurology

â™ Institute of Liver and Gastro Sciences offering Gastroenterology, Gastro Intestinal Surgery and Bariatric Surgery

â™ Institute of Oncology is known for its specialised services like Medical, Surgical and Radiation Oncology and Nuclear Medicine

â™ Centre for Orthopaedics, Spine and Sports Injuries

â™ Plastic, Micro-Vascular and Reconstructive Surgery

â™ Renal Care with services like Urology, Nephrology Renal Transplant

â™ Women Care having world-class offerings like Obstetrics and Gynaecology, Infertility and Laparoscopic Surgery and Foetal Medicine

â™ Child care with offerings including Paediatrics, Neonatology, Paediatric Surgery and Child Guidance

How is Baby Memorial utilising Information and Communication Technology (ICT) to bridge gaps in healthcare delivery?

Baby Memorial Hospital has always focused on Information and Communication Technology (ICT) as a core area of development and that has helped bridge time and distance between clinical care and patients. Some of the offerings at BMH are:

â™ Online Appointments

â™ Video Consultation

â™ Online Query Management “ ask a doctor

â™ Online Chat Services

â™ Fully Automated lab with Laboratory Information Management Systems

â™ Fully integrated Hospital Information Management Systems

â™ Electronic Medical records

â™ Interactive Service Displays

â™ Digital signages

â™ Digital token systems

â™ Integrated Email and SMS gateways

What have been the achievements of Baby Memorial Hospital in recent times?

Baby Memorial has been a flag bearer when it comes to healthcare services innovations and achievements. Apart from our numerous CSR activities, some of our noteworthy works in the recent past include establishment of the first integrated burns unit in Kerala and introduction of INNOVA IGS 520 with PCI assist in Cardiac Sciences for the first time in India. We also successfully held the 3rd HEAL (Healthcare Excellence through Administration and Leadership) Conference recently.

Adhering to ethical medical practices coupled with compassion, the hospital comes together as a family to provide an ambient environment for recuperation

How the hospital is leveraging new technologies to improve its operational efficiency and quality of services?

In its shift to value-based care, BMH has been able to successfully improve quality, efficiency and accountability of care while finding ways to decrease cost, reducing inefficiencies and medical errors.

To further advance care team collaboration, BMH has implemented ERP system to integrate health system communication platforms with EHRs and other clinical administrative systems. This integration empowered clinicians to deliver better, more efficient care across the patients journey by remaining connected with the latest patient information. This mobility centered connectivity between clinical systems, EHRs and communication systems improved the quality of patient-centered care.

Leveraging newer technologies that enables real-time care, team communication, collaboration, efficient resource utilization and optimizing workflow in clinical environment has helped to achieve operational efficiencies and improve overall patient outcomes at BMH.

Real-time communication has been seamlessly integrated between systems at BMH to ensure clinicians have the right information at the right time. The need for integration, real-time communication and the ability to provide analysis and reporting to key stakeholders have helped BMH meander through the complex financial and operational challenges that hospitals face and come out winning.

Like

Dislike

Be a part of Elets Collaborative Initiatives. Join Us for Upcoming Events and explore business opportunities. Like us on Facebook , connect with us on LinkedIn and follow us on Twitter , Instagram.