Online platforms get shot in the arm after govt’s demonetisation move

The recent demonetisation move by the government has given a boost to online healthcare consultation platforms, which are witnessing a significant surge in the number of visitors after cash crunch hit a large number of people across the country.

According to Delhi-based ‘Visit’, an online healthcare service platform with a pool of 500 doctors, its daily transaction has seen a rise of 20-25 per cent.

The online platform’s ‘Q’ service, which offers free medical consultation to users by text, has been receiving so much traffic that the company is now in the process of hiring more doctors.

The platform’s telemedicine service for rural areas has also seen a six-fold jump in calls after demonetisation, according to Anurag Prasad, Head of Product at Visit.

“People are unable to pay doctors in cash, so they are looking for e-wallet options now. Health services apps are, therefore, coming handy in this crisis situation,” he said.

South India-based ‘iCliniq’, another online healthcare platform, has also seen a jump of “270 per cent in patient growth after November 8”.

“Normally, we get around 350 new patient registrations per day from India. And, in this past 12 days, the number has mounted to 943 patients on an average every day,” an official of the company said.

“The number of consults from India has increased 2.25 times since the demonetisation. We have seen an unusual increase in consultations in areas of paediatrics, internal medicine and psychiatry in this time-frame,” she said.

According to online platform Lybrate, after the demonetisation there has been more than 20 per cent jump in online consultations.

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