Metropolis Healthcare Limited, one of India’s leading diagnostic service providers, has launched the innovative UltraTouch™ Push Button Blood Collection Set (PBBCS), a first-of-its-kind technology in the country. This cutting-edge device features a thinner needle designed to significantly reduce insertion pain, making blood collection more comfortable, particularly for first-time patients, children, and senior citizens. The introduction of UltraTouch™ aligns with Metropolis Healthcare’s mission to improve patient care through innovation and technology.

Speaking on the launch, Mr. Surendran Chemmenkotil, Chief Executive Officer, Metropolis Healthcare Limited, stated, “We are proud to introduce the UltraTouch™ PBBCS as a step forward in our commitment to patient-centric diagnostics. This advanced device not only enhances comfort but also ensures the highest standards of safety and accuracy during blood collection. By addressing pain and anxiety often associated with the process, we aim to transform the diagnostic experience for patients of all age groups.”

Blood tests play a pivotal role in healthcare, influencing over 70% of clinical decisions. However, many individuals avoid blood tests due to fear of pain and discomfort. A study conducted at Metropolis Healthcare’s Global Reference Laboratory in Mumbai and published in the Journal of Evolution of Medical and Dental Sciences (JEMDS) highlighted the impact of the UltraTouch™ PBBCS. The month-long evaluation revealed that over 90% of participants reported minimal discomfort, with no evidence of hemolysis. Moreover, key laboratory parameters, including potassium, iron, and haemoglobin levels, remained consistent, ensuring the reliability of test results.

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Mr. Kannan Alangadan, Chief Operating Officer, Metropolis Healthcare Limited, emphasized the importance of this advancement, stating, “We understand the anxiety many patients experience during blood collection. At Metropolis, we are committed to enhancing comfort and reducing stress through innovative solutions like the UltraTouch™ PBBCS. Our skilled team of phlebotomists and technicians ensure compassionate, patient-focused care at every touchpoint.”

Metropolis Healthcare’s introduction of this technology also brings operational efficiency to its laboratories. By reducing the time required for blood collection and minimizing complications, the UltraTouch™ system ensures quicker turnaround times for test results, benefitting both patients and healthcare providers.

With a Net Promoter Score of 87, Metropolis Healthcare continues to prioritize patient satisfaction and remains committed to advancing diagnostic services through technology-driven solutions and empathetic care.

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