January 2015

E-Network for Healthcare

Rajesh Srivastava

Government as well as private organizations have shown interest in the E-Network based healthcare delivery mechanism, says Rajesh Srivastava, Chairman, Rockland Hospitals

Rajesh Srivastava

Rajesh Srivastava,
Rockland Hospitals

In the case of healthcare that deals with questions of life and death, the gap between the needs of the society and service providers, unfortunately, is very large. For example, on an average a cancer patient has to travel a distance of up to 500 Kms for treatment in India. What is even more alarming is the fact that 80 percent patients consult a doctor when the recovery is difficult. Against the global average of 0.5 percent incidence of cancer among the minors, India has an average of 15 percent. Breast cancer which can be easily detected accounts for 25 to 30 percent due to lack of awareness and the cultural factor of women hiding their ailments from the family till it becomes unbearable. The situation is equally alarming in case of many other diseases.

The solution clearly lies in building a healthcare network that can connect the patients with clinics, diagnostic centres, small hospitals, and tertiary care hospitals in a seamless manner through a user friendly system. We have successfully created an E-Network healthcare delivery mechanism in collaboration with ICT and Hitachi. ICT has tested and tried easy to use, mobile based applications, and Hitachi has world class data analytics software. By integrating these with the Rockland medical services software the capability to handle big data has been multiplied several times. The Rockland E- Network connects the patients with medical services through an IT and telecom interface in remote areas with centres of excellence in large cities. Patients are the biggest beneficiary of the E- Network model.

Wrong diagnosis or late diagnosis causes huge expenditure on treatment later and in many cases precious lives are lost. The network model connects the patients with the nearest clinic, nursing home or small hospital with the specialist and super specialist doctors of Rockland to ensure early diagnosis of diseases. The network awareness teams ensure that the patient gets full information on preventive care, location of healthcare facilities, cost of treatment, insurance cover, and various government and non-government schemes providing health cover. We will scale up the implementation in a phased wise manner to connect with the doctors in 400 districts of North and North East India.


Hitachi in association with the NDTV network had recently organized a one day conference on Social Innovations for Future in Delhi. Rockland was invited to share its unique model of healthcare delivery as a strategic partner of Hitachi since 2012 in the area of healthcare. E-Network based healthcare solutions found ready acceptance at the conference and were widely covered by media as a step in the right direction. Since then, several government as well as private organizations have shown interest in the Rockland ENetwork based healthcare delivery mechanism.

The Rockland E- Network services have also been extended to cover the lesser developed countries of Africa, CIS, Middle East, and SAARC region. The situation in these countries is similar to what exists in remote areas of India. Indias capabilities in IT, its low cost advantages and a huge reservoir of human resources make it an ideal partner for using India as a base for exporting healthcare to the rest of the world specially the lesser developed countries

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