Promoting Excellence A Framework for Healthcare

Dr Vikram Singh RaghuvanshiJaypee Group,an infrastructure conglomerate, is all set to launch its Flagship 1200 Bedded Hospital in Noida (with 525 beds operational in Phase I) with the vision of promoting affordable and world-class Healthcare. Dr Vikram Singh Raghuvanshi, Chief utive-Healthcare, Jaypee Hospital, in  conversation with Ekta Srivastava, ENN


Tell us about the inspiration behind the launch of Jaypee Hospital?
Our Founder Chairman Shri Jai Prakash Gaurs vision is the inspiration behind the Jaypee Hospital, Noida “ more than a million square feet of international quality infrastructure and technology. Shri Jai Prakash Gaur founded the Jaypee Group more than five decades ago from humble beginnings, creating international quality infrastructure in Power, Cement, Hotels, Expressways and Real Estate, the scale and quality of which can match the best in the world and are benchmarks in their respective sectors.
Jaypee Group is setting up a world-class township, Jaypee Wish Town in Sector 128, Noida (UP), 8 KM from South Delhi, as a part of the Yamuna Expressway Project. Jaypee Wish Town incorporates the finest infrastructure providing all the amenities required by the people who would be residing in and around the township including the Hospital, Hotels, Commercial Developments, Golf Courses, Clubs, Schools, Colleges, etc.
Even prior to the Jaypee Hospital project, the group has been providing quality medical care to all its employees and population in adjoining areas at all its project sites across the country. The Jaypee Hospital is part of our Founder Chairmans vision to create model healthcare delivery institutes across the country which would become benchmarks in the healthcare industry.

How do you plan to provide affordable healthcare to all?
We are committed to serve a large section of population with affordable healthcare. Given our expertise in construction, we have ensured that cost of creation of infrastructure is reasonable without any compromise on quality. Also, our costs are lower than industry norms and we have decided to pass this benefit to our patients.
As an organization, we are extremely sensitive to quality and cost. Our team at Jaypee Hospital has worked intensively to define optimum clinical pathways for majority of ailments which ensures only the necessary investigations and selection of right materials along with zero tolerance for infection. All this contributes in reduction of cost of care which finally benefits patients.

In setting up of hospitals what are the challenges that you have faced and how did you overcome them?
Any new venture has its share of challenges. We are fortunate that the Jaypee Group has over five decades of experience in the creation and operation of world-class infrastructure. We believe that we have an experienced and capable in-house team that has been assisted by HURON, one of the worlds leading healthcare consulting firms and specialized hospital architects from Bangkok & Singapore. Furthermore, we have involved over 200 doctors, nurses, equipment suppliers and service providers (food service, laundry, IT) to ensure proper planning. This helped us in efficient and timely implementation of the project. We look forward to commencing operations in April 2014.


>>Planned 2.6 million square feet area of hospital with 1 million developed in Phase I spread over 25 acres

>>Conceptualized with inputs from world renowned healthcare consultants

>>Amongst highest investment per bed in technology to provide advanced medical care


What are your thoughts on the rise of multi-specialty hospitals? What are the advantages it caters?
A multi-specialty approach is always good for consumers as it provides comprehensive care. It is also important to note that healthcare delivery is a multidisciplinary team approach which can be implemented optimally in a hospital where all services are available under one roof. This results in better clinical outcomes at optimum cost. I strongly believe that in the interest of patients as well as caregivers, it is always better to create a multi-specialty unit.

What technological advancements are you planning in your hospital?
We are committed to create centres of excellence in Oncology, Cardiac Care, Neurosciences & Orthopaedics, Critical Care, Ophthalmology, IVF, Solid Organ Transplant, Kidney disease, Key-hole surgery, Mother & Child and Rehabilitation. In order to achieve this, we have adopted cutting-edge technology like Bi-plane Cath Lab with Clarity platform for Neuro Intervention and Pediatric Cardiology, Hybrid OT (Operating room with Cath Lab) for advance coronary work like TAVI, advance OT and ICU for Pediatric Cardiac Surgery , Liver Transplant, LINAC Trubeam STx with HD MLC, 6D Robotic Couch & 4D-CBCT for most precise radiotherapy treatment, Indias most advance PET CT with Flow Motion technology, Imaging department having 3.0 Tesla MRI, CT Scan with spectral imaging Dexa Scan, Digital Mammography, Digital X-ray with PACS, 4D Ultrasound. Our hospital has also catered for Endoscopic Bronchial Ultrasound (EBUS), Extra Corporeal Membrane Oxygenation (ECMO), ID-NAT Laboratory for blood donor testing, Neuro Navigation System, Intraoperative spinal cord monitoring, Video EEG Monitoring, Trans-cranial Doppler, Femtosecond Laser for eye surgery, Robotic System, latest Lithotripter for kidney stone.

How Jaypee Hospital will cater to the need of the patients in a different way in the cadre of multi-specialty hospitals?
We are not creating just one more hospital. In fact, we are in the process of creating a healthcare institute which in due course of time will be known and respected for:
Innovation in healthcare delivery
Ethical values
Zero tolerance for error
Quality “ that will become benchmark for the rest
In order to achieve this, we have ensured highly skilled Doctors & Nurses, equipments which are best in their category and well-defined clinical pathway for each possible ailment.
As we are absolutely strict on ethics, our patients can be assured of correct line of treatment. Today, a poor patient runs from door to door to have an answer to their queries such as should I go for a bypass or angioplasty, does this really require a surgery, will it really benefit, etc. At Jaypee, our patient will not experience this as our system is so defined with absolute transparency.
We are extremely sensitive to cost. I am sure our patients will see clear difference in the cost of care offered at our unit versus other similar hospitals.
I can assure you, in due course of time Jaypee Hospital will be in league of Harvard Medical Systems, Cleveland Clinic & AIIMS.

What are the objectives of this hospital?
Our objective is to create a world-class healthcare organization that is recognized and respected for providing affordable healthcare across specialties, for its skillful Caregivers (Doctors/ Nurses/ Technicians) and for our commitment to ethics.

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