With more than two decades of dedicated effort to help hospitals go paper-less, the healthcare IT solutions offered by Akhil Systems are gradually transforming the healthcare landscape in India. Rekha Jain, Director, Akhil Systems Private Limited, in a conversation with Elets News Network (ENN), talks about the journey so far and the various challenges that the company faces to help hospitals deliver quality healthcare across the world.

Tell us about your journey into healthcare IT.

Rekha Jain
Director, Akhil Systems Private Limited

Driven by the passion for business, Akhil Systems was established in 1994 which marked my journey as the Director of the company. With just a handful of trustworthy employees, we began our journey with a vision to become a healthcare information technology (IT) leader. It was quite difficult for us in the late 20th Century to convince and encourage healthcare setups to adopt IT owing to resistance to change as well as lack of awareness. We struggled in the initial stage of the business but subsequently we got few orders from South India. Right from the beginning, we knew that by maintaining a good reputation in the industry with equal stress on product advancement and dedicated support will get us orders through referrals. Soon, orders started pouring in from different regions of India, pushing the growth of our business and workforce. I got the support from all the Akhilians who worked tirelessly to chase the vision of the company.

What are the key benefits hospitals draw from adopting solutions by Akhil Systems?

Our Miracle HIS (Hospital Information System) comes with countless benefits, as it has the capability to facilitate a no-paper working environment in hospitals. Complete digitisation of hospitals offered by our HIS reduces the chances of human errors. The digitisation has helped hospitals to seamlessly connect with patients with the help of an excellent communication system. Through our healthcare solutions, patients can book their appointments and even pay for it while comfortably sitting at home. Moreover, if patients want to get their sample collected from home then they can place a request through our solutions. They can see their lab reports, prescriptions, bills and provide feedback through mobile-based applications and patient portal. Adopting healthcare solutions by Akhil Systems ensures automation of all processes which ensures improved patient care.

Having done pioneering work in HIS domain, what are the current challenges for you?

In the last 23 years, we overcame numerous hurdles to establish the company as one of the leading providers of healthcare IT solutions. The current challenges we face include development and implementation of Electronic Medical Records (EMR), or Electronic Health Records (EHR), which facilitates digitisation of patients health information. We have developed an EMR that conforms to all the healthcare standards, but despite that the acceptance of EMR is still very low especially in India. Making doctors overcome the hesitation of using EMR is still a challenging task.

Share with us your recent experience in implementations of HIS solutions.

Recently, we have implemented our New Miracle HIS version in Delhis BLK Hospital, Moolchand Hospital and Venkateshwar Hospital; Gurgaons Pratiksha Hospital and Pernod Ricard Hospital; SPS Hospital in Ludhiana; Nemcare Hospital in Guwahati; Kiran Hospital in Surat; Al-Falah Medical College in Faridabad; and Teerthankar Mahaveer Medical College in Moradabad, among others.

With the state-of-art Miracle HIS put to use by the best names in the professional circles, the hospitals are now able to provide world-class healthcare to their patients. We implemented and interfaced the best in class technology, which facilitates delivery of improved quality of care.

So far as our global footprint is concerned, we have implemented our HIS solutions in Lagoon Hospital in Nigeria, and many other leading hospitals in Qatar, Nigeria, Myanmar, Bangladesh and Saudi Arabia.

It has been a great and reveling experience to implement and work with leading healthcare professionals through our projects.

With the state-of-art Miracle HIS put to use by the best names in the professional circles, the hospitals are now able to provide world-class healthcare to their patients. We implemented and interfaced the best in class technology, which facilitates delivery of improved quality of care. Although the implementation of HIS is not a cakewalk and we faced many hurdles, the excellent support from the professionals at the hospitals and the dedicated efforts of our implementation team helped us overcome every hurdle. By adopting the Miracle HIS from Akhil Systems, now hospitals are one step closer to realize their goal of becoming a truly paperless healthcare facility.

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