Dr Arun N Palaniswami
Director of Quality Control & Member of Board of Directors at Kovai Medical Center and Hospital (KMCH)

Educational Qualifications: MBBS, MD Internal Medicine Diploma in Strategic Management, IIM (C)

Year of Operation: June 1990

Age: 37

Dr Arun N Palaniswami, MBBS, MD internal medicine, after working for 8 years across various successful institutions in the United States as a practicing physician returned to India and joined KMCH in Jan 2015. He heads the groups operation division as the Head of Quality Division which oversees the continuous quality improvement and accreditation processes across all the group hospitals. The division is tasked with improving cost efficiency and operability while improving quality of treatments and healthcare outcomes.

The challenge is huge considering the group which is based out of Coimbatore. The organisation is 1200+ bed strong and is well recognised for its high quality of care in ER, ICU, trauma care, cardiology, cardiothoracic surgery, transplant surgery and cancer care is currently expanding into tier 1, tier 2 and tier 3 cities and the expansion must address the skill gaps present in the workforce. The future is to create future flexible systems which cater to all segments of the population and train the next generation healthcare workers to fill in the gaps for care while maintaining high quality standards the group is known for.

He is also a member of the Kovai Medical Center Research and Education trust which oversees all the paramedical education colleges and programmes.