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Delhi hospitals partner with banks to help patients facing cash crunch

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Delhi’s leading healthcare providers Sir Ganga Ram Hospital (SRGH) and Ram Manohar Lohia Hospital have joined hands with banks and post offices to help patients exchange banned Rs. 500 and Rs. 1,000 currency notes through extra cash counters.

The SRGH has partnered with public lender Syndicate Bank to set up three new counters in the hospital to reduce the time for patients to exchange old currency.

“We have given three extra counters and extra security guards for depositing of cash by employees, doctors, patients and their attendants,” said DS Rana, Chairman, Board of Management, SRGH.

SRGH has also issued e-health cards to a large number of patients to deal with the cash crunch.

“This card enables patients to transfer any amount from their (patients’) banks to their health cards, which can be used anywhere inside the hospital,” Rana said.

“In the OPDs also, five new card-swapping machines have been installed,” he added.

Sanjay Goel, head of Syndicate branch at SRGH, said, “We are also going to critical areas inside hospitals where the staff cannot come down and stand in queue for hours and are helping them in collection
of cheques, exchanges of money and withdrawal.”

Besides this, the hospital is also accepting credit cards, cheques, demand drafts and RTGS (Real Time Gross Settlement).

The government-run Ram Manohar Lohia Hospital (RML) has tied up with Indian Post to aid patients in terms of exchanging old notes for new ones and also to deposit cash.

“Two days after the demonetisation decision, we tied up with the Post Office and have been going to each and every patient to collect their application forms for exchange of money and deposits. We collect it in the morning and give them the new currency in the evening,” said RML spokesperson V K Sinha.

The Indraprastha Apollo Hospital has tied up with the Oriental Bank of Commerce.

“Looking at the rush outside the bank, that we have within the hospital premises, the number of counters have been increased. We are coordinating every day with the bank officials to make sure that there is no problem for the patients in terms of withdrawing the currency or to exchange,” said a senior hospital official who did not wish to be named.

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