Expert Corner

Government – Provider or facilitator?

Dr Dharminder Nagar

Dr Dharminder Nagar, MD & CEO, Paras Healthcare

The need of the hour is to devise policies that put the government in the role of a catalyst or a facilitator to enable a large section of our people get access to quality healthcare, shares Dr Dharminder Nagar, MD & CEO, Paras Healthcare with Elets News Network (ENN)

For a long time now, there has been intense debate in India about the extent of role the government should play in providing essential services to citizens. The right-wing economists have long argued for the government to withdraw from services, and consolidate its position as a provider of infrastructure and facilitator. On the other hand, the Left-wing economists have maintained that in a country where more than half of the population lives in poverty, government cannot abdicate its role of providing essential services, such as healthcare and education.

“Government cannot abdicate its role of providing essential services”

When they set about the task of nation building, our founding fathers led by Prime Minister Jawaharlal Nehru modelled the country’s economy on the lines of the then powerful Soviet Union. The model favoured greater role of government in all activities of development, envisaging a strong public sector, and government’s active role in industry, education and healthcare. However, in 1991, India reset its economic path and turned to greater liberalisation of goods and services, paving way for the emergence of a strong private sector that is today at the vanguard of many positive changes sweeping the country.

“Private sector is today at the vanguard of many positive changes sweeping the country”

However, the debate on whether the government should continue to expand its role as a healthcare provider is still a hot topic.

Public Hospitals: Needs & Challenges

To be fair, government hospitals and healthcare centres have been the lifeline of millions of people who live in rural and semi urban areas or cannot afford substantial out of pocket expenses at private hospitals. Institutions, such as All India Institute of Medical Science (AIIMS) and other government medical colleges, have also been at the forefront of producing some of India’s best doctors, leading researches and providing healthcare services to the population. However, such institutions are too far and too few to cater to the needs of all Indians.

“Government hospitals and healthcare centres are the lifeline of millions of people in rural and semi-urban areas or who cannot afford private care”

Moreover, in rural and semi-urban areas, healthcare delivery at public hospitals continues to be less than satisfactory with shortage of doctors and supplies, as well as services crippling the system. Deficient infrastructure, shortage of manpower and unmanageable patient load are some challenges afflicting the public healthcare system in India.

“Deficient infrastructure, shortage of manpower and unmanageable patient load are some challenges afflicting the public healthcare system in India”

Private hospitals, on the other hand, are today an essential cog in India’s healthcare delivery. They not only serve to reduce patient load on public hospitals but also provide faster and more efficient services given their needs for profit and efficiency. However, the availability of private healthcare is not only restricted because of the costs involved, but also because of the fact that their presence is highly skewed in favour of urban areas. This brings us to the essential issue of greater need for the government and private sector to work in tandem through specially formulated policies to ensure healthcare delivery to all.

Government as Facilitator

The goal of providing universal healthcare is a noble goal which successive governments have laid down in their agendas year after year. Many policymakers and experts view this as the government’s intention of providing healthcare through public sector services to all 1.2 billion citizens of the country. However, given the limited resources of the government and the sheer enormity of this task, it would logistically not be possible for the government for years to raise the number of doctors, staff, facilities and supplies at government hospitals to this level.

The need of the hour is to devise policies that put the government in the role of a catalyst or a facilitator to enable a large section of our people get access to quality healthcare. Segmenting the population according to financial wherewithal and identifying sub-sets for different policy goals is the first step. While the government needs to maintain, improve and even increase its hospitals and primary health centres to provide free of cost healthcare facilities to people living below the poverty line, a number of other measures can be initiated to allow others get better access at private hands.

  • Public Private Partnerships (PPPs): Private hospitals are often demonised for giving precedence to profits. However, to be fair to them, a private business ceases to be sustainable otherwise. For private healthcare providers, it is not possible to treat patients without costs even if they have the right intentions. The government can enter into tie-ups with private hospitals to facilitate treatment for poorer sections of people. Instead of investing in setting up new hospitals, the government can get into PPPs in every city and help private hospitals subsidise costs for a select group of people, say those with below poverty line (BPL) cards. Alternatively, the government can subsidise a small section of each private hospital and allow it to work on the lines of government owned hospitals.
  • Making Insurance affordable and mandatory: If the government makes medical insurance a mandatory aspect like bank accounts and pan cards, the same shall benefit the common people and not force then into out of pocket spending. With millions coming under coverage, banks can negotiate and get really low premium rates. Moreover this shall give the common man the choice of going to any hospital. This will naturally cover the salaried middle class.
  • Regulatory reform on the lines of Obamacare: The healthcare sector in India also needs major reform and regulation. This is where the Indian government can take a leaf or two out of Obamacare touted as one of the most significant achievements of the outgoing US President. Setting up a health insurance marketplace where Indians can purchase regulated and subsidized healthcare can allow millions have better access to health facilities.
  • Incentivise private hospitals in rural areas: According to estimates almost 70 per cent of the doctors in India are concentrated in urban centres, and urban India enjoys access to almost 65 per cent of the country’s hospital beds. The reason is that private hospitals do not find it profitable enough to set shop in rural or semi-urban areas. Government can incentivise this by offering benefits, such as tax cuts, cost sharing etc to private entities.

About the Author

Dr Dharminder Nagar, MD & CEO, Paras Healthcare is a visionary leader with deep interest in healthcare and other issues. Post completion of his education from the top-notch & world renowned educational institutions, such as Imperial College of London, Birla Institute of Science and Technology and Harvard Business School, he has been actively working in the Indian healthcare sector as a decision-maker and thought leader. As a leader, who is totally aware of the key challenges afflicting the Indian healthcare sector, he has been actively participating on all platforms of the media to share his opinion and spread awareness.



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