With Over 600K Users and 45,000 Video Consults, seeDoc Stewards Online Healthcare Ecosystem

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Vivek Bansal, seeDoc

Vivek Bansal, Founder, seeDoc talks further to Elets News Network (ENN)

Give a brief about your company and your product?

seeDoc is India’s leading medical consultation company that combines advanced video, voice, mobile and artificial intelligence with the medical knowledge and experience of India’s leading doctors and specialists. Founded by two serial entrepreneurs from the Silicon Valley – Jaideep Singh and Vivek Bansal, seeDoc focuses on providing the highest quality of medical care in a transparent and trustworthy manner. With seeDoc, users can either opt for instant video consultation or ask a free question, get medicines delivered at home, or have blood tests or any diagnostic test done from home (in limited areas), while keeping all their medical records organised at one place. Many leading doctors and specialists from top medical institutions have joined us as doctors find video consultations equally rewarding as the patients.

What had been the inspiration behind the foundation of the company?

The inspiration behind launching something as revolutionary as seeDoc was the realisation that though there are almost 1 million doctors in the country, yet access to high-quality medical care in India is limited to a few geographic locations, sections of society and only at limited hours. Hence, seeDoc was created to provide a convenient, high-quality, trusted and transparent medical service that is easy to access from the comfort of your home or office at extended hours as well.

What has been seeDoc’s approach for making quality healthcare access universal and affordable?

The foundation of seeDoc is based on creating an accessible and highest quality of medical services for our users. We thrive for transparency and hence we charge a standard fee of Rs 400 for our instant video consultation service, making it highly affordable. Our free services, such as asking a medical question from our panel of doctors or the diabetes assessment test, further strengthen our focus on offering an affordable and accessible service to all. seeDoc also transfers all discounts available from partner chemists and labs to the end user, thereby making the entire proposition a very lucrative and high value one for its users.

What role does technology play in bringing medical professionals, specialists and healthcare service providers under one umbrella for better healthcare delivery?

seeDoc is a video consultation service that focuses highly on technology to connect the medical fraternity with people seeking medical advice and guidance. With most doctors remaining highly underutilised otherwise during their working time apart from a select few; being in the panel of doctors of seeDoc ensures a steady flow of patient queries and consultations with ample learning opportunities for doctors. Patients who don’t have access to high-quality doctors due to geographic or time constraints are also able to consult doctors even from remote parts of India via video and voice, making it a win-win proposition for both entities. Integrating delivery of medicines and lab tests to be delivered at home provides further convenience to the users. seeDoc is perfectly positioned to drive all the aspects of the healthcare ecosystem together with all partners benefiting from the association.

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