Bridget Harrison
Head of Clinical Excellence, HCAH

The Care Connect Program, a first-of-its-kind engagement programme  for the nursing community, started in Punjab by Health Care at Home India (HCAH), a joint venture between the Burman family (promoters of Dabur) and founders of Health At Home, the United Kingdom (UK), was recently conducted  a workshop in the national capital Delhi.

Usha Prabhakar
Senior Head of Nursing Services at HCAH

The workshop highlighted the key role of the nurses in the entire patient delivery cycle due to their involvement in patient care right from the day of hospitalisation to discharge. Hence, an ideal care plan can be worked upon only by bringing their quality at par with the globally practiced clinical and care standards through adequate technical training and sharing of best practices.

Overview

• Workshop: A workshop on the topic Stay focused on continuous clinical quality improvement was organised at BLK Hospital (BLK Super Speciality Hospital) by Bridget Harrison, Head of Clinical Excellence, HCAH and Usha Prabhakar, Senior Head of Nursing Services at HCAH.
• Topics: The workshop covered topics ranging from clinical quality, excellence in medical care related concerns, fundamental standards of care, patient safety and satisfaction, etc.
• Participants: Over 75 nurses representing various disciplines of medical delivery attended the workshop.
• Goals: The workshop aimed at enabling the nursing community to be at par with the global standards of care delivery through the enhancement in their technical skills and holistic knowledge base by conducting appropriate training.
• Empolyability Factor: The workshop also aimed at empowering the nursing community by imparting various technical skills to increase avenues of employment.

HCAH plans to organise a number of such training sessions across India. Overall, workshops under “Care Connect Program have been conducted  across Punjab at SPS Hospitals and Fortis Hospitals in Amritsar, Ludhiana and Mohali. Throughout the rest of June 2016, the programme is also expected to travel to other parts of India, including Jaipur, Bengaluru and Mumbai.

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