Group Head “ IT & Systems
Sunshine Global Hospitals, Vadodara
Transforming Medical Infrastructure
Healthcare industry of the country is experiencing a steady and stable transformation, majorly with Information Technology playing a core role in every aspect of healthcare through faster adaptability of advanced technologies, resulting in reduction of service costs and provision of quality healthcare at affordable prices. IT is increasingly penetrating into the healthcare service delivery in the country as well, driven by the need to reduce the out of pocket expenditure, efficiency imperatives, interoperability of existing fragmented hospital systems and increased health awareness among citizens. Here Information Technology plays a crucial role in transforming and enabling healthcare inclusion through the length and breadth of the country. This is the demand of the decade with innovative adoptions. We, Sunshine Global Hospitals, are the part of this opportunity.
LeveragingTechnology
In our hospitals, we use IT in many sectors, like we have a Sunshine Hospital app for patients. We still continue to deliver patient care even after the patient gets a discharge from the hospital. Our app automatically gives medicines reminder alert to the patients at home as per prescribed doses and time. We are regularly doing online workshops, with LIVE telecasting from OT to Our Auditorium. HIMS is interlinked with all department and it is web based, can be accessed from any location and branch. We are Innovated Happiness ICU Concept, that we have a visitors room having a large TV set. We connect the ICU patient video through TAB and relay on that TV set for Patient relative. Which prevent ICU infection and patient relatives can see the patient and his or her smile. SMS alerts to Admitting, Treating and Referring Doctor. At Sunshine Global hospitals, we are using the same for doctors and consultants.
InnovatingTechnology
There should be both – a strategic vision and availability of technology. But, strategic vision is important as then only we can be able to use tchnology to its fullest potential. For strategic vision, management and user support is very important. Without them, we cannot realise these dreams. Happiness ICU is an example of both. Our Director Dr Rajiv Shah has a vision about how we can help patient relatives without breaking any ICU care and control infection. So we searched and used available resources like TV, tablet and Video Calling Software (Skype). Another example is our Group COO Neeraj Lal, who wants that we should keep in touch with patients after discharge also. These days everyone has a smartphone, so why we should be present through the app. We, therefore, developed a Sunshine Android app.
Way Forward
Indian Healthcare Industry is fastest growing Industry. The future of IT driven hospitals is like rising of the Sun. They can do the things in a cost-effective and time-saving manner with promptness and accuracy in patient care. Also, they can become virtual and across-the-globe phenomenon through technology. They will readily accept the challenges and get better solutions with the help of IT. Hospitals become more strategic by following Patient Care Indicator and their norms, along with analytics. Hospitals will connect patients as an Online Health Guide and serve as a caretaker for them. This is the key of digital expansions.
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