Gyanesh Pandey, Chairman & Managing Director, HSCC (India) Ltd, shares how strengthening of IT infrastructure has become a strategic imperative, in an exclusive interview to Souvik Goswami, Elets News Network( ENN)
Could you sum up HSCC’s journey during last three decades?
HSCC was set up in 1983 with a modest capital base of Rs.40 lakh with an objective to be a market leader in providing innovative, high quality knowledge based services in health and social sectors. Its initial offerings were primarily conducting feasibility studies and preparation of related reports. However, realizing that the health sector needs were diverse in nature and that country’s health infrastructure was grossly inadequate, the company took to Design and Engineering, further expanding the organization. With the expansion of Company’s business, its capital base was increased to Rs. 160 lakh in 2004-05 and to Rs. 240 lakh in 2008-09.
Since inception, HSCC has been involved in building and designing and more than 100 hospitals across the Country. It is also associated with NRHM activities in several states. The company today is engaged in rendering comprehensive range of professional consultancy services including hospital plan-ning, design, detail engineering, project management and monitoring as also procurement, supply, installation & commissioning of medical equipment for the projects its undertakes.
What are the challenges and opportunities for HSCC?
A plethora of challenges exist for the organization that includes:
- Competition amongst other PSUs.
- Reduction in fee due to more competition.
- Decline in procurement assignments.
- Attrition of experienced staff.
- Handling projects in North-East at a comparatively low fee withn longer gestation period.
- Expansion and up gradation of existing health infrastructure (Hospitals, Educational Institutions)
- New Hospital, medical colleges and other institutions.
- Extending current range of services to other sectors.
As domestic demand increases do you think more institutions like HSCC should be established in India?
While establishment of more such institutions would promote healthy completion, new institutions however would require gestation period.
What are the new offering from your company?
As a diversification measure, HSCC’s new offering is to provide operation & maintenance services of the buildings designed & engineered by its hospital, waste management and computerization of hospitals. We are also exploring the possibility of setting up of diagnostic centres in India & across the globe.
How did you achieve this status?
This has been rendered possible by planning ahead, remaining sharply focused and building specialization thereby creating differentiation to compete effectively. We are also looking to strengthen the corporate governance, pursuing business development aggressively and streamline our processes. It has been our ability to build an agile organization that has enabled us to adopt and navigate through difficult times by converting adversities into opportunities that has left the company well positioned, reflected by its performance in the years gone by. HSCC is a profit making PSU with a positive net worth continuously for last 29 years that has made HSCC achieve the status of Mini Ratna, as per the DPE guidelines.
Looking ahead, with the increase in government spending on healthcare towards strengthening of infrastructure, including skills enhancement and introduction of Universal Health Coverage, the services offered by us will stand us in good stead
What is the way forward?
Looking ahead, with the increase in government spending on healthcare towards strengthening of infrastructure, including skills enhancement and introduction of Universal Health Coverage, the services offered by us will stand us in good stead. However, there are challenges, like talent pool and skill enhancement that we are conscious of and are high on agenda. In today’s business environment, IT has emerged as game changer and strengthening of IT infrastructure has become a strategic imperative. In fact, it will be the key to how we innovate and expand our business along with retaining our competitive edge.
Could you tell briefly you are executing in India and abroad?
Presently, HSCC is executing hospital projects worth approximately Rs. 10,000 cr. across the country – both for and on behalf of MOH&FW and the State Governments.
What, according to you, will it take to make this programme successful?
The ‘Digital India’ programme is a Rs 1 lakhs crore programme that envisages providing digital infrastructure along with high-speed internet as utility and seamlessly integrate all departments, delivering services to public including health, education and financial services. This will make it possible to provide broadband and phones, wi-fi etc., in all Institutions-Schools & Universities, Hospitals etc., alongwith imparting training.
How will it impact different stakeholder in the health sector?
The company is gearing for this and will be able to render connectivity and related IT services to healthcare institutions. This would facilitate providing e-health, use tele-medicine and enable healthcare even in remote areas for the benefit of the poor.