CIO
Asian Institute of Medical Sciences, Faridabad
Transforming Medical Infrastructure
From the past two decades, information technology has made a significant difference in the quality, standards of medical care, and infrastructure in the country. Approximately two decades back there were bigger government hospitals and smaller private clinics. There was no way to maintain patients case record digitally, to update or transmit to another location. Back then, when lab record were updated manually, doctors were not able to get the patient details on time, duplicity of patient records, happend and computer access was limited. Later, with the IT and telecom revolution in the country, the information and communication systems across the country entered a magical transformation phase. Now doctors can view patient records anytime and anywhere in a secured domain. There are other areas as well where IT has played a vital role in healthcare industry such as radiology, Lab Information System (LIS), Hospital Information System (HIS), telemedicine and many more.
Shift in Perception
Today, one can see the shift in patients expectations. They are aware of the conveniences and enhanced service quality that information technology brings to several aspects of their day to day life, for instance Internet, entertainment, banking and travel information and health information. Therefore, their expectations are extremely high when it comes to a critical service like healthcare. So, information technology can fulfil a lot of those expectations because whether the healthcare facility is large or small, having the right information technology can provide complete information on an individuals health that is not just accessible in a standard format on computer and mobile devices but secure access to medical information enabling a smooth automated workflow to ensure patient satisfaction.
IT Investments
Asian Institute of Medical Sciences is the first corporate hospital that started its IT operations from the beginning after it was commissioned. From the initial stage we started processes of automation, computerisation, an electronic medical record system, fully automated computerised billing system, and Computerised Ward Management System, integrated PACS system for radiology images and Lab Information System (LIS) for automated laboratory. Asian Institute of Medical Sciences is committed to updating each of these areas to keep up with the latest innovations in IT related processes including the current upgrade to the next level of advancement in HIS and ERP, which is currently going on across the entire group.
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