Information technology acts as an enabler in medical infrastructure, says Abhijit Gupta, Founder & CEO, Praxify Technologies in an interview with Romiya Das of Elets News Network (ENN)
How has IT evolved in the Indian medical infrastructure?
With the advent of cloud and mobility, and the growing demand of ubiquitous access, IT has started playing a strong role of an enabler in medical infrastructure. CIOs are looking at providing accessibility, efficiency and productivity improvements for their clinicians and patients by enabling them with better mobility enabled workflow applications. These mobile and cloud enabled applications imply a lot of backend infrastructure readiness from IT, – right from secured access, wireless connectivity, proper bandwidth utilisation, to providing security to devices and data.
Do you see a shift in perception among users vis-à-vis IT applications in healthcare?
Consumerisation of IT with the advent of mobile apps, has led to a significant shift in perception among users. Today convenience and speed take higher priority in healthcare IT too, as with other domains in the market. Nowadays, a lot of doctors and patients use WhatsApp to share clinical images, questions and notes for effective and real time communication.
What are the products offered by your company?
Praxify offers a myriad of products for the healthcare enterprise built on top of a common platform – its clinical workflow mobile apps, underlying health IT investments, the value chain in terms of outcomes and better patient care. Praxify’s care coordination and patient engagement apps enables an health enterprise to cater to the growing demands of their patients and improve care related insights by analysing more complete data from new patient centric sources.
The products we offer are Electronic Health Record (EHR) for ambulatory (Outpatient) and acute care (Inpatient), EHR for acute care (Inpatient), computerized physician order entry (CPOE) to minimize medication errors and increase compliance with various regulatory requirements like NABH, JCI, Electronic Medication Administration (eMAR) to keep a track of what medicine given and missed while improve quality of- care. eVisits – keeps patient’s engaged via video conferencing from within EHR and save clinician time, improve patient satisfaction immensely and reduce cost. Branded Patient App and Portal is a fully integrated cloud hosted Patient app and portal completely branded for the hospital to take patient engagement to completely different level theory services like appointment booking, medical record access, results access, bill payments, booking other services like home sample pick up etc.
Patient care coordination – Take care of the patients before they walk in to your hospitals and after they walk out to ensure better outcome of care provided, improving treatment protocols, tracking compliance and providing timely interventions.
How have Indian hospitals fared in terms of adapting health IT as compared to other countries?
Every country in the world goes through an evolution of healthcare IT adaptation. At one end of the spectrum, Indian hospitals have been spending a lot of effort in automating basic workflows from billing, revenue cycle, administration, etc., and at other end of the spectrum, only few corporate hospitals in India have taken leaps and bounds in implementing ICT in healthcare in various workflows for physicians, nurses, and patients. Indian hospitals are poised to leapfrog with adaptation of health IT with easier and scalable models of cloud and mobility.
What is the company’s vision upcoming years?
Praxify sees itself positioned as a thought leading company, catalysing the revolution of the change in healthcare, fueled by the advent of digital technology. We plan to grow globally and fuel predictive analytics, which will change healthcare outcomes for a better generation.