Indian Health IT industry is moving towards the trend where a lot of hospital and clinics are adopting the policy of e-appointment, says Dr Sudeep Jain, Director, Spine Solutions India, New Delhi
What are your views on Healthcare IT market in India vis-à-vis the global market?
And how do you see the market evolving in next five years? Globally the Health IT market is a huge one and compared to that, in India it is in a nascent stage. It is limited to few metros and has not penetrated in the small cities as much as it should have by now. But the scope is enormous. The industry is moving towards the trend where a lot of hospital and clinics are adopting the policy of e-appointment. It will take some time but we are definitely moving in the right direction. In next few years at least in major metros, tier II and tier III cities; IT will come to play a major role.
How do you see the ‘Make in India’ and ‘Digital India’ contributing to the growth of Healthcare IT industry?
Projects like these can help in lowering the cost of operations, which will directly benefit the end customers that is, the patients. As I said before, if we digitalize the system, the patients are just a click away from reaching the doctors.
What are the challenges presently faced by the Healthcare IT industry?
The biggest challenge is changing the mindset and overcoming infrastructure bottlenecks. Besides training and high initial costs are other impeding factors.
The services like e-registration, e-consultancy will emerge as a big trend in the sector. The reach of the doctors will not just be limited to India but the whole world will be their market
What according to you are the emerging trends in this particular sector and how do you see the Indian healthcare market’s indulgence in adopting IT in Healthcare?
The services like e-registration, e-consultancy will emerge as a big trend in the sector. The reach of the doctors will not just be limited to India but the whole world will be their market. This will lead to boom in health tourism. Lots of time patients just visit the doctors to show report and seek opinion. That shall be done at the level of lab itself, which will share the reports with the doctor through the use of IT technology on real time basis and moreover the reports will be available online, which will allow its access anytime and everywhere. Besides, cloud computing is another trend where patients can share their reports on the cloud and the doctors can access the detailed records on real time basis.
There are challenges like slow speed of Internet in the hinterland, lack of general awareness on availability of the technology, lack of trained staff and initial cost of buying technology friendly devices. But since there is overall development, these issues will be sorted on its own, in the long term.
What are your present operations in India and expansion plans?
Currently, we have a Spine clinic in Delhi, but we are planning to open five new Spine clinics in Delhi and Rajasthan.