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Transforming Healthcare Delivery

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Yuhgal Kishore Upadhyay

Yuhgal Kishore Upadhyay
CEO, Sunrise Hospital

Yuhgal Kishore Upadhyay, CEO, Sunrise Hospital strongly recommends the implementation of the Unique Hospital Identification (UHID) number and card for better and convenient diagnosis and treatment. He also shares his plans of opening 100 more IVF centres in India with Elets News Network (ENN).

How do you see IT and healthcare going hand in hand?

Definitely, IT has a major role in every sector. In healthcare, ifyou take the examples of US or Canada the patients there donot carry their medical history with them; they are issued with UHID number. In my opinion, both government and private hospitals should issue UHID card similar to Aadhaar card. This implementation will make the diagnosis and treatment convenient for both the doctor and the patient. For instance the Patients is getting treatment through insurance company and the doctor prescribed MRI, the report should be uploaded on the system, so that the patient does not have to go for another MRI again and again.

What IT solutions are deployed in your hospital and how do they help in the betterment of the hospital?

We have installed software in our hospital that carries all the data from administration work to the discharge of the patient. Secondly, we issue a UHID number and card that creates a database of the patient making it easier to access the medial history of the patient. The patients can carry while they visit to any of our setups – Sunrise Hospital, Arihant Hospital, Privat IVF Clinic, Sunrise Lifeline Private Limited – and their medical history will be available with each centre. We also provide 15 days training to the new employees. For instance person joining with the lab section is trained with the lab module. Similar training is also provided with the reception module.

At present, what is the prime focus of your hospital?

We aim to provide an affordable treatment to the patients. We coming up with IVF chain and we already have opened up two IVF centres. Our focus is to open 100 more IVF centres in India. We are also open for distributing franchise.

What steps need to be taken for the betterment of the industry?

For the betterment of the healthcare industry the government and the private hospitals should stand together. We generally see long queues at government hospitals as they provide free treatment to the economically weaker sections(EWS) and pays to that particular hospital. In my opinion the government should adopt small nursing homes, hospitals and fund them making proper distribution of the patient. The government should fund private hospitals as well.

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