One of Indias leading cardiac surgeon Dr Ramakanta Panda, VC and MD, Asian Heart Institute talks to Nikita Apraj, ENN about cutting edge services provided in the hospital

How does technology help hospitals in providing better- quality services?
Technology helps hospitals in various ways. With the new technology, newer equipments are getting introduced for surgery. A classic example of technology is the use of robot for performing surgeries. Robotic surgery has numerous advantages the most important amongst them being faster recovery and lesser pain. Thus technology helps improve patient outcome. Use of technology is also increasing in diagnostics- Lots of better diagnostic techniques are available today to figure out a medical condition. Use of better diagnostics has reduced the need to make long incisions. Today, diagnostic tests can be done without any invasion as well.
Technology has also eased the documentation work in hospitals. All patient records and reports are now easily accessible. Now patients need not carry a big file of reports and films with them. All information can be easily accessed through internet and softwares, even on a mobile. Technology is also helping hospitals to improve quality, reduce the costs in terms of inventory and operational efficiency.

What IT solutions you have implemented in your hospital?
Our hospital is one of the few hospitals in the country which has almost gone paperless. 80 percent of our transaction is carried out on IT-enabled system. We are now moving towards a new system that looks after all the three aspects of the hos- pital “ Hospital Information System (HIS), Electronic Medical Records (EMR) and Enterprise Resource Planning (ERP).

What role can mobile devices play in the field of healthcare?
Mobile devices help monitor patient in real time. I can get patient data in operation theatre which then can easily be transferred on my iPad. It helps us to get all the required information related to the patient for better diagnosis. Besides, mobiles can also be used in HIS, EMR and ERP We plan to integrate all the services .so as to make them accessible through mobile devices.

Which state-of-the-art technologies and equipments are used in your hospital?
We have commissioned da Vinci Si Robotic Surgical System with simulator at Asian Heart Institute. It is the latest technology in robotic surgery that offers the most advanced cutting edge treatment option. It is the only one of its kind in the country. Asian Heart Institute is the first to of- fer robotic surgery in Mumbai. We have performed more than 100 successful robotic surgeries. Asian Heart Institute is almost a wireless hospital. We perform most of our daily activities through Wi-Fi. We are also working on integrating all in- room services like internet, TV, billing. We look forward to provide an integrated service model where the patient can perform all transactions simply using his/her smartphone.
Share with us your views on Andhra Pradesh as a healthcare investment destination.
Hyderabad is marching towards becoming metro cities like Mumbai and Delhi. It is one of the most important commercial, industrial and financial hubs in the country. It is also one of the most important cities in IT industry. The city certainly deserves the healthcare infrastructure of highest possible quality. The healthcare industry in Hyderabad should be ready to provide services which the city will need in next 10-15 years. At present, people in Hyderabad come to Mumbai for better healthcare services. In next few years they should not need to travel to other metro cities. They should get the same quality care and services in the city itself.

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