Market research firm KLAS has named Epic as the highest-performing healthcare vendor across all market segments in its annual rankings, which were released recently.The 2008 Top 20 Best in KLAS Awards lists top vendors in a number of software categories, as well as several professional services categories. KLAS Founder and Chairman Kent Gale said more than 1,500 interviews were conducted.”We enjoy putting a spotlight on the top performers,” he said. While Epic earned top honors across all market segments – known as the Top 20 – among software vendors, Hayes Management took the Top 20 honors among services firms. Other highly rated vendors include 3M, FujiFilm, Sunquest and CTGHS. “Best in KLAS” software category winners are as follows: Epic, in acute care EMR, ambulatory EMR (more than 100 physicians), practice management (more than 100 physicians), pharmacy, patient accounting/patient management and radiology;McKesson, in homecare, financial/ERP and community HIS;Siemens, in laboratory;Allscripts, in ambulatory EMR (26-100 physicians);GE, in PACS;Greenway Medical, in ambulatory EMR (6-25 physicians), ambulatory EMR (2-5 physicians) and practice management (6-25 physicians);Digisonics, in cardiology;athenahealth, in practice management (26-100 physicians) and practice management (2-5 physicians);MedPlus, in document management and imaging;Wellsoft, in emergency department;USA, in enterprise scheduling and surgery management;and Nuance, in speech recognition.In professional services, the “Best in KLAS” winners are: NaviSite, in application hosting (CIS/ERP/HIS);CareTech, in IT outsourcing (extensive);Navicure, in clearinghouse services;Transcend Services, in outsourced transcription;Perot Systems, in clinical implementation principal;Impact Advisors, in planning and assessment;Coastal Healthcare Consulting, in clinical implementation supportive;Deloitte Consulting, in revenue cycle transformation;ACS, in financial implementation;and Orchestrate Healthcare, in technical services.
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