Telbios, a leading Italian provider of health-care services, has awarded a contract to Alcatel (Paris: CGEP.PA and NYSE: ALA) to provide an innovative solution to deliver video assistance and remote monitoring. Residential telemedicine services, currently under validation at the Istituto Scientifico Universitario San Raffaele, will be available to the public by the end of 2006. This solution is based on Alcatel’s Genesys contact centre platform, provided and installed by Alcatel, which combines call centre functionalities with the ability to manage video calls, including those from mobile terminals, enabling a wider number of institutions and hospitals to access these services, and assist their patients with an array of residential telemedicine services. Telbios will add video assistance to its portfolio of telemedicine services. The new telemedicine service will be available on every broadband communication network (terrestrial, mobile and satellite) to allow every citizen to benefit, even in areas not covered by terrestrial broadband. Besides video calls and videoconferences on mobile terminals, it will be possible to securely transmit electronic medical and life style related data over the network, and to receive interpretation and diagnosis information, sent by the medical staff of the Telemedicine Centre, on the TV set at home. The solution will require the installation of a specific set-top box (STB) at the patient’s premises, which will be connected to the TV, and a web cam to enable video calls.